Scheduling an appointment at MD Anderson
We know that getting ready to visit MD Anderson for the first time can be stressful because there’s so much to do. Here’s a list that will make it easy to prepare for your first appointment.
Log in to MyChart
Make check-in faster by completing questionnaires before your visit. Learn more about our patient portal and how to find what you need.
Organize medical records
Your patient access specialist will review all of the necessary medical documents we would like you to bring for your first appointment. Download our checklist.
Check insurance coverage
MD Anderson is requiring all new patients to be tested for COVID-19 before their first visit unless they have tested positive in the past three months. According to the Centers for Disease Control and Prevention (CDC) and published evidence, recovered patients can still test positive with a COVID-19 nose swab test even though they are not shedding infectious virus.
However, more recent evidence shows that after three months, a patient could be susceptible to getting a new infection with or without symptoms. If it has been more than three months since a prior COVID-19 infection, we will schedule you for testing prior to your new patient visit and give you more information.
If you require testing, you will need to be in Houston at least two calendar days prior to your new patient appointment for a scheduled COVID-19 test at one of our testing locations. If you previously tested negative for COVID-19 at home, you will still need to be re-tested.
Your results will be viewable in MyChart within 36 hours of your testing appointment. If your results are negative, you will be able to proceed to your appointment as scheduled. If your results are positive, you will be contacted by a provider to determine next steps. If your results are not available at the time of your appointment, your schedule may be adjusted.
Learn about our processes to keep you safe as we learn to live with COVID-19 in our community.
Plan your travel and lodging
We can arrange domestic and international travel to and from Houston and help you find a place to stay close to the Texas Medical Center.
- Contact Patient Travel Services: 713-745-2300 or toll-free 1-888-848-9992
- Email: firstname.lastname@example.org
Your first visit may take several days while tests are completed and a care plan developed. Your length of stay will depend on your treatment plan and you will learn more after you arrive. Visit our Traveling to Houston page to watch a video and learn more about traveling to MD Anderson. Parking varies depending on where your appointment is located. We have surface lots at most of our locations and garage parking at our Texas Medical Center (TMC) campus. Valet parking is not available at our TMC campus buildings to ensure social distancing and further protect our patients. Get updated parking information.
Patients and families may need to stay in Houston for one to five business days. If you are coming from out of town, please keep your travel plans flexible.What to bring with you
In addition to the medical information your patient access specialist has gone over with you, here is a list of other items to consider bringing.
What to expect when you get here
MD Anderson is a big place. We know it can be overwhelming. If you have questions once you arrive, look for Welcome Center information representatives in most main lobbies or ask any employee with an ID badge for help. We are here for you.
Getting around can be tricky. For directions, look for blue Access kiosks or go to, access.mdanderson.org for step-by-step directions. You also can ask any staff member.
Your first visits to MD Anderson will involve registration and meeting with your care team and doctor.
Registration: Remember to bring your valid photo ID and your insurance card. A patient access specialist will help you:
- Validate your parking ticket
- Sign consent forms
- Review your insurance benefits
- Take a photo for your medical record
Meeting with your doctor and care team: Your doctor and care team will review your medical history and perform a physical exam. Further testing may be scheduled by your care team. Your doctor and care team will discuss next steps with you and your family. Your care team includes:
- Case managers
- Physical and occupational therapists
- Registered dieticians
- Social work counselors
- A patient advocate
New Patient & Family Orientation
Learn more about MD Anderson’s programs and services in the New Patient & Family Orientation class. Read more details.
Patients, family members and caregivers can view the class online.
For more information, contact the Patient Education Office at 713-792-7128.
Learn about MD Anderson's response to the 2019 Novel Coronavirus and how it affects our patients, visitors and employees.
Due to our response to COVID-19, all blood donations at MD Anderson
Blood Donor Center locations are being held by appointment only.