As a patient or supportive loved one, you’ll find that MD Anderson has a range of services available to make your time with us more comfortable and convenient. In addition to the services listed below, we offer banking and cashier services, dining services, flower and gift shops, outpatient pharmacies and a mobile app.
Appearances offers specialty items for cancer patients.
At this time, mastectomy-fitting services are not offered at MD Anderson.
Location: Mays Clinic, Floor 2, near Elevator T, ACB2.1502 | Get Directions
Hours: Monday-Friday, 8 a.m.-4 p.m.
Complimentary shampoos, haircuts, shaves, wigs, scarves and hats are provided for patients by Volunteer Services and Merchandising. First come, first served.
Location: Main Building, Floor 6, near Elevator F, G6.3253 Get Directions
Hours: Weekdays, 8:30 a.m.-12:30 p.m. and 1:30-3:30 p.m.
Staff members and volunteers at our Information Centers make navigating during your appointments much easier.
- Floor 3, The Art Gallery
- Floor 3, Skybridge entrance
- Floor 1, The Aquarium
- Floor 1, The Pavilion
- Floor 2, The Tree Sculpture
- Hours: Monday-Friday, 6:30 a.m.-10 p.m.
- Main Building, Floor 1, The Aquarium
- Hours: Monday-Friday, 8 a.m.-4 p.m.
- Phone: 713-563-1889
Obtain copies of your medical records and assistance with other medical information at our Release of Medical Information Office.
Main Building, Floor 3, near Elevator D, B3.4362
Hours: 7:30 a.m.-4:30 p.m.
Mays Clinic, Floor 2, near The Tree Sculpture, ACB2.1613
Hours: 8 a.m.-4:30 p.m.
Self-service and in-person postal services are available, as well as incoming mail.
Location: Main Building, Floor 1 near Elevator E (B1.4303) | Get Directions
Hours: Monday-Friday, 9 a.m.-3 p.m.
Incoming mail should be addressed in the following way:
Patient room number
MD Anderson Cancer Center
P.O. Box 300206
Houston, TX 77230-0206
Assistance is available for both emergency and non-emergency requests.
In the event of fire or other emergency, call:
- 9-911 (in-house phones)
- 713-794-HELP (4357)
For non-emergency requests to The University of Texas Police, call 713-792-2890.
Web Access: Free wireless internet access is available in most public areas of MD Anderson and connecting is easy.
Television and Phone: Patient rooms have telephones, with multiple calling options. Rooms also have a wide variety of television programming including popular local news, sports and entertainment channels, international programming and on-demand content.
Wheelchairs are provided for patients, family members and visitors who may require them while at MD Anderson. Wheelchairs are available at the following locations:
- Main Building, Floor 1, The Aquarium (outside, near valet)
- Main Building, Floor 3, skybridge entrance
- Garage 10, Floors 3-4
- Mays Clinic, Floor 1 (outside, near valet)
- Skybridge, Floor 2, Mays Clinic entrance
- Pickens Tower, Floor 2, skybridge entrance
- Faculty Center, Floor 2, skybridge entrance.