Becoming Our Patient

To start the appointment process, fill out our online appointment request form, or call us at 1-877-632-6789 and press option 2.

The hospital average is seven to 10 days; however, it varies for each center.

If you are enrolled in a managed care plan (HMO, PPO or POS), your treatment at MD Anderson may be covered by insurance. Check our list of currently accepted insurance plans below. If you don’t see your plan listed or you have insurance questions, call 877-632-6789.

Please note that this list is not comprehensive. It is typically up to the insurance company to determine if the plans they offer will allow access to MD Anderson.  Insurance is also verified when going through the new patient appointment process.

Yes, most of the centers at MD Anderson offer second opinions on treatment, and you don’t have to make a commitment to receive treatment through us.

Patients are normally here between three to five days on an outpatient basis.

To cancel or reschedule an appointment online and/or to send a general message to your scheduler:

1.       Select "My Appointments"

2.       Select "Upcoming Appointments"

3.       Select/open the appointment with the doctor

4.      Scroll down and select "Cancel" (If you wish to reschedule, just indicate that in your message)

 This will allow you to send an online message to the appropriate scheduler. You won't be able to select on a diagnostic appointment to send a message, only the appointment with the doctor.

You can also call 877-632-6789 and select option 3 to be connected with the appropriate center.

Referring patients to MD Anderson for cancer treatment is easy. Referrals can be made by:

• Phone: Call the Physician Access Center at 877-632-6789 and select option 1. Our clinically trained staff is available to assist you Monday through Friday, 8 a.m. to 5 p.m., Central Standard Time.
• Online: Register for myMDAnderson for Physicians, our secure online portal connection to our services and patient information. 

For international referrals, doctors should call our International Center. The center has dedicated staff that helps ease the referral process for international physicians and patients. Contact the center at 001-713-745-0450 or by email at international@mdanderson.org.

It depends. To keep our patients safe, there are certain areas of MD Anderson that are off limits to children. Children under the age of 13 must be accompanied by a parent or adult guardian at all times, and all children must be screened for disease and cleared for admittance before they can be in patient areas (you will need to bring a copy of your child’s vaccination records).

Learn more about MD Anderson’s child visitation policy.

A list of patient care locations in the Texas Medical Center is here, and the addresses of all of our locations are here. Details on where to park and how to navigate the Texas Medical Center are available, too.

We have several convenient areas to park. View more about parking.

A good resource for detailed directions is our Access website, the complete wayfinding system at MD Anderson Cancer Center. Access makes it easy to find your way to and around the MD Anderson campus.

Yes. Get directions and access MD Anderson news and resources with our free MD Anderson Mobile app, available through Apple's app store or Google Play.

MD Anderson provides cancer care at several convenient locations throughout the Greater Houston Area and collaborates with community hospitals and health systems nationwide through MD Anderson Cancer Network®.

MD Anderson operates Diagnostic Laboratory Centers at its Texas Medical Center location and at locations throughout the Houston area. Visit our Diagnostic Laboratory Centers page for locations and hours of operation.

MD Anderson offers diagnostic services in our Texas Medical Center and other community-based locations. Diagnostic imaging clinics offer blood draws and preventative screening. A sub-specialized radiologist with expertise on advanced imaging techniques is available at each location.

Texas Medical Center locations

Main Building
Monday-Friday: 6 a.m.-8 p.m.
Saturday: 7 a.m.-3 p.m.
Sunday: 7 a.m.-7 p.m.

Mays Clinic
Monday-Friday: 6 a.m.-6 p.m.
Saturday and Sunday (CT and MRI patients' only): 6 a.m.-4 p.m.

Houston area locations

Bellaire
6602 Mapleridge St.
Houston, TX 77081
Phone: 713-218-8310
Monday-Friday: 6:30 a.m.-3 p.m.

West Houston
15021 Katy Fwy, #100
Houston, TX 77094
Phone: 281-994-0700
Monday-Friday: 7 a.m.-3:30 p.m.

Joe’s House: Joe's House is a nationwide online lodging resource for cancer patients and their families who must travel away from home for medical treatment. Use the search tools to create a list of lodging options in and around MD Anderson.

Joe's House also provides printable lists of Houston-area lodging specifically for MD Anderson patients and visitors:

• Hotels list
• Apartments list
• Additional housing resources

Texas Medical Center (TMC): The Texas Medical Center website lists several options for lodging in and around MD Anderson. Make sure to ask for the “medical rate,” which is usually lower than the standard rate. All hotels reserve the right to change their rates at any time.

Rotary House International: The Jesse H. Jones Rotary House International is a full-service hotel, owned by MD Anderson Cancer Center and managed by Marriott International. The hotel is dedicated to serving the needs of MD Anderson patients and their families while in Houston.

The best way to contact a MD Anderson doctor is to call our Physician Access Center at 713-792-2202, or toll free at 877-632-6789, option 1.

MD Anderson does not publish our individual doctor’s contact information for privacy reasons. If you are a patient, you can also send a secure message to your care team via MyChart.

Our faculty and staff include experts in all types of cancer, common and rare.

All of our doctors’ bios are accessible in our searchable faculty directory. Our faculty directory includes all MD Anderson scientific and clinical faculty members. Search our faculty directory.

Yes. We have many active doctors and staff members on Twitter. Follow MD Anderson’s Twitter list.