From visiting or sending flowers to organizing blood drives, there are plenty of ways to support someone you care about at MD Anderson. Here are just some of the ways you can lend a hand.
How you can help
How do I send flowers to someone staying at the hospital?
It’s easy to deliver a healthy dose of good cheer to your friends or relatives while they are here.
Step 1: Find out your friend or relative’s room number. If you don’t know it, just call the main switchboard at 713-792-2121 or 800-889-2094 (toll-free) for assistance.
Step 2: Check with the floor’s charge nurse for restrictions. Some patients may not be able to keep fresh flowers or live plants in their rooms, due to the risk of infection. If plants or flowers are forbidden, consider sending a balloon bouquet, an arrangement of silk flowers, or a basket of snacks instead.
Step 3: Place your order. You can do this either through your favorite florist or at the MD Anderson gift shop. Whichever florist you choose, please make sure to communicate any restrictions before ordering.
How do I send mail to a hospital patient?
All greeting cards, letters and packages sent by U.S. mail to MD Anderson patients should be sent to the dedicated post office box created expressly for this purpose:
Patient Name/Room #
MD Anderson Cancer Center
PO BOX 300206
Houston, TX 77230
Deliveries made by UPS or Fedex must use the main building’s street address, as those companies will not deliver to post office boxes:
Patient Name/Room #
MD Anderson Cancer Center
1515 Holcombe Blvd.
Houston, TX 77030
Patients whose families are staying at the Rotary House may also receive mail there. Cards, letters and packages sent in care of the Rotary House should be addressed as follows:
Patient Name (no room number)
Jesse H. Jones Rotary House
1600 Holcombe Blvd.
Houston, Texas 77030-4012
Please note that anything sent to the Rotary House should include the patient’s name (not the hotel guests’ names) in the mailing address. In the interest of privacy, patient room numbers should not be included at this location.
Learn more: Curious about how mail is processed at MD Anderson? Find out in this related story.
How do I call a hospital patient?
If the patient has a phone in his or her room and you know the number, you may call it directly.
If you don’t know the phone (or the room) number, you may call the main switchboard at 713-792-2121 or 800-889-2094 (toll-free) for assistance.
How do I donate blood in honor of a patient or a loved one?
Donating blood in someone’s name is both generous and simple. Just mention the name of the patient or their medical record number at the time blood is given, and your donation will be tied to that person.
Here are a few things to keep in mind:
- While it is possible that your friend or loved one could receive the actual blood you donated, it is also unlikely. You may be different — and incompatible — blood types. Your friend or relative may also need a transfusion either before your blood has been processed or after it has expired.
Blood and blood products are considered medicine
just as much as prescription drugs are. So every time you donate
blood in someone’s name, you are helping to offset the cost of their
treatment. Patients receive a $10 credit on their bill for every
blood donation made in their name.
Directed donations are those in which a patient receives blood products provided by a specific person (such as from one sibling to another). This type of donation is rare. It deals solely with white blood cells, and can only be ordered by a treating physician.
- Self-directed donations are those in which you bank your own blood. People sometimes do this before having a medical procedure, in case they need a transfusion. You must have physician approval to donate blood for yourself. Call 713-792-7777 for details.
For a list of locations where you can donate blood, please visit the Donors/Volunteers page.
How do I organize a blood drive for a patient?
MD Anderson has representatives on hand to assist many different types of donors in coordinating blood drives, including:
- Government offices
- Schools/school districts
- Media organizations
For details and contact information, please visit the Donors/Volunteers page or call 713-792-7777.
How do I buy patients gift cards that they can use to purchase food?
Just call Dining Services at 713-792-2288 for assistance. Cards may be loaded with increments of $5 and can be used at any MD Anderson eatery.
How do I get the street addresses of the different patient care facilities?
A list of patient care locations in the Texas Medical Center is here, and the addresses of all of our locations are here. Details on where to park and how to navigate the Texas Medical Center are available, too.
You can also use the Access wayfinding system, which offers several methods to get you where you need to go. You can find directions using either an address or a landmark, or locate buildings either by name (e.g. Mays Clinic) or by entering your appointment information.
When am I allowed to visit a patient?
Primary visiting hours are from 6 a.m. to 10 p.m., but MD Anderson patients may have visitors at any time. Adult patients and parents or guardians of patients have the right to determine who may or may not visit, and certain areas of MD Anderson are off limits to children.
Children under the age of 13 must be accompanied by a parent or adult guardian, and all children must be screened for disease and cleared for admittance before they can visit patients.
For complete details on MD Anderson’s visiting policy, including overnight stays and special rules for ICU, please visit the patient support site.