Getting Information on Your Mobile Device
MyChart mobile app: Access your health record
MyChart is a secure website and mobile app that helps you manage your care at MD Anderson. With MyChart, you can access your health information, send messages, reschedule or request appointments, see test results and pay bills.
You can access MyChart on your mobile phone or tablet by using the free MyChart mobile app. To download, search for “MyChart” in the App Store or Google Play. If you already have the MyChart mobile app, login in and select The University of Texas MD Anderson Cancer Center to see your health record.
MD Anderson mobile app: Get MD Anderson resources and information
You can get MD Anderson news, resources and directions on your mobile phone or tablet by using the free MD Anderson mobile application. To download, search for “MD Anderson” in the App Store or Google Play.
MyChart login change (October 2020)
We changed our MyChart login screen so that patients can reset passwords and recover usernames themselves using self-service features within MyChart.
Tips for logging in:
- If you have an existing username/login ID, you will need to use it to log in. If you cannot remember your username, select Forgot Username to recover it. You may need to reset your password after you recover your username.
- If you have used a 6-digit medical record number (MRN) as your username to log in in the past, please add a 0 in front of your MRN to log in.
- The first time you log in, you will need to accept the Terms & Conditions before accessing your account. If you decline, your account will be deactivated, and you’ll have to call askMDAnderson to restore it.
- Mobile app sign-in shortcuts: If you use MyChart on an iPhone, you will need to update your Touch ID password. This means you should go back to the login page for the mobile app and use the username and password to log in again. Once logged back into the mobile app, you can re-establish the mobile app sign-in shortcut in Account Settings.
If you still need help after using these tips, call askMDAnderson at 1-877-632-6789. We are currently experiencing high call volumes and appreciate your patience. We apologize for this inconvenience.
Free wireless internet access
Free wireless internet access is available in most public places of MD Anderson on the MDAGuest network (SSID). No password is required.
For technical support, call 713-794-4636, then press 6 for wireless support from our 4INFO technical support team.