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Request an Appointment

For Referrals and Questions

Making an appointment at the Children's Cancer Hospital is easy. With medical acceptance and financial clearance, we can see a child as soon as the same or next day.

  • Call the Children's Cancer Hospital Patient Access Center at 713-792-5410, or toll-free 888-543-2435
  • Secure online referral forms:
  • Hospital-to-hospital transfers: Call the Transfer Center at 713-563-2222
  • Cancer emergencies: M. D. Anderson’s 43-room emergency center serves both children and adults and is open 24 hours a day, 7 days a week

Are you a doctor with a young patient you think may have cancer?

Speak with a pediatric oncologist now by calling the Suspicion of Cancer phone line at 1-888-KIDCHEK, 24 hours a day, 7 days a week.

Patient Access Center

The Children's Cancer Hospital Patient Access Center is staffed with a team of registered nurses and Patient Access Specialists who can assist families with the new patient process, including:

  • Insurance: M. D. Anderson is a contracted provider for many HMO, PPO and traditional insurance plans. Because provider directories may be outdated, call the Patient Access Center to see if we participate in your plan.
  • Out of Network insurance: Our Patient Access Center is experienced, and often successful, in negotiating out-of-network coverage for children with cancer.
  • Governmental payers: We are a provider for Medicare, Tricare (military), Texas Medicaid, and certain Texas Medicaid and CHIPs HMOs.
  • Clinical trials referral: Contact the Patient Access Center to see if your child may be eligible for a clinical trial at M. D. Anderson.
  • International patients: If you live outside of the United States and have questions regarding treatment at M. D. Anderson, contact our International Center at (713) 745-0450, or toll-free from Mexico or Canada at (800) 811-6167.
  • Financial aid: M. D. Anderson offers a financial aid program for certain uninsured, low-income Texas residents who are U.S. citizens or qualified legal aliens (generally, this means legal permanent residents who have resided in the U.S. for at least 5 years).
  • Self-pay patients: The Patient Access Center can help with deposit requirements and payment options.

Contact Us

Questions? Need help?
Want to request an appointment?

Call the Children's Cancer Hospital

713-792-5410

(Toll-Free) 888-543-2435

Or call askMDAnderson

1-877-MDA-6789


© 2009 The University of Texas M. D. Anderson Cancer Center