Fundamental to the philosophy of care at MD Anderson is your right to ask questions of your physician, and for you to be involved at every level of treatment. Interpreters are available to help you understand your medical condition and communicate with your physician in the language with which you are most comfortable.
We provide interpretation services in the following languages:
- American Sign Language
We also provide interpreters for Languages that are not covered by staff. 24 hour notice is required. Telephone interpreter service is available 24 hours a day. All of our interpreters/translators have been screened and certified by the Language Assistance department. They are evaluated annually for proficiency and competency.
For more information or to request interpretation services, please call 713-792-7930.
Language Assistance helps deaf or hard-of-hearing patients communicate by providing auxiliary aids such as qualified sign-language interpreters and text telephone (TDD). For patients admitted to the hospital, closed captioned television and a doorknocker can be arranged by calling Language Assistance.
Language Assistance has two locations:
- Main Building, International Center, Floor 1, near Elevator E, P1.3010
- Mays Clinic, International Center, Floor 2, near The Tree Sculpture, ACB2.2251
Hours: 7:30 a.m.-5:30 p.m. Monday-Friday
After hours, weekends and holidays, call the page operator at 713-792-7090 and request the on-call Spanish or Arabic interpreter, or the hospital operator (dial 0) will assist you by calling a phone interpreter.
For hearing-impaired, call the page operator or request assistance from the on-site administrator.