Patient Advocacy
Patient Advocacy provides patients and families with a central department in which to register complaints or concerns. When you arrive for your first appointment, you will meet your patient advocate. He or she will give you their card and a brief description of the services we offer. Since your satisfaction is important to us, feel free to contact your patient advocate at any time with problems or concerns.
Advocates are available 24 hours a day, 7 days a week.
Location: Main Building, 1st floor, near elevator A, Room R1.1532. Get Directions
Phone: 713-792-7776
Volunteer Advocates: we want to make your M. D. Anderson experience as pleasant as possible. Our volunteer advocates are chosen for their outstanding people skills and ability to handle problems quickly and cheerfully. We can assist patients with any special needs.
Greeter Program: when you come to M. D. Anderson, we want to make sure there is a friendly face to greet you. The Greeter program allows M. D. Anderson staff members to welcome patients and families during the registration process in the Clark Clinic lobby.
Patient Rights: we want you to know what your rights are as a patient, as well as what your obligations are to yourself, to your physician, to other patients, and to the Cancer Center. Available in six languages: English, Spanish, Arabic, Turkish, Portuguese, and Chinese.
Contact Us
Appointments available
Questions? Need help?
Call askMDAnderson
1-877-MDA-6789