About Us
Standards of Practice
I
As we discuss your concerns, we will remain Impartial and neutral. As Ombudspersons, we are neither an advocate for employees or management. We are rather, an advocate for the timely and fair resolution of workplace issues.
I
The Ombuds Office is Independent of any formal institutional structure. The Office was designed in this way to provide employees with a safe place to confidentially discuss workplace conflicts, complaints or disputes outside of formal institutional channels without fear of retaliation.
I
The Ombuds Office is an Informal resource. We do not keep formal written records. It is important to understand that contacting our office is not the same as reporting an issue to the institution. Contacting our office does not place M. D. Anderson on "notice" of any claim. If you would like to put the institution on notice of an issue we can discuss various formal options that are available.
C
The Ombuds Office is a Confidential channel for employees to surface workplace issues. Communication is private and will be kept confidential. We strictly follow the International Ombudsman Association’s Code of Ethics and Standards of Practice which requires us to keep our discussion confidential except where we determine that there is imminent risk of serious harm.
By using the Ombuds Office, you agree to abide by these principles.