Employee Assistance Program
Do any of these apply to you or a family member?
- Family problems
- Work-related stresses
- Marital or relationship issues
- Stress, depression, or anxiety
- Alcohol or drug use
- Chronic illness
- Addictive behaviors
- Career concerns
- Financial worries
- Conflicts with colleagues
- Divorce, separation
- Life transitions
- Abusive relationships
- Grief and bereavement
- Personal legal concerns
The Employee Assistance Program (EAP) is a diagnostic, consultation, and referral service for employees experiencing personal, relationship or work-related difficulties. The program provides an experienced clinician to help guide you to solutions.
Consultations are strictly confidential consistent with applicable laws pertaining to mental health professionals. No one in the institution will be informed of your contacts with these carefully selected specialists.
Program Eligibility
All employees and their significant others, including spouses, partners, dependents and children living at home.
Program Costs
The initial sessions and follow-up contacts are provided at no cost. In the event that continued treatment is recommended, mental health and counseling services may be available separate from EAP in your health insurance plans. These recommendations or referrals are subject to your plan’s deductions and co-payments.
Accessing Help
For information, consultation, referrals or to schedule an appointment, please email HREAP@mdanderson.org at any time. Available appointment hours are Monday through Friday between 7:30 a.m. and 4:30 p.m. If you need to reschedule an existing appointment, please call or email with sufficient notice.
If you are experiencing a workplace crisis, please utilize the emergency pager at 713-404-3092.
Our Staff
Although clinical interests are noted, all EAP Specialists are trained to address general mental health issues, (e.g. depression, anxiety, grief, etc.) and are culturally competent to provide the best possible service to our diverse employee population.
Mark Berg M.A., LPC-S, CEAP, SAP, COACH
EAP Director
Mark is currently the Director of the Employee Assistance Program (EAP) for The University of Texas MD Anderson Cancer Center. He is a Licensed Professional Counselor - Supervisor (LPC-S), Certified Employee Assistance Professional (CEAP) and has substance abuse related certification (SAP). Mark is a coach trained through the CoachRice Program. He managed an EAP in the airline industry for 8 years for ExpressJet Airlines and provided related services to local hospitals. Mark serves as the National Clinical Director of the Critical Incident Response Program for ALPA and the FAA. He still consults with the airline industry surrounding substance use and mental health challenges. Mark is committed to assisting employees experiencing work or personal stresses, and to managers who need help with workplace issues.
Clinical Interests:
- Critical Incident Stress Management
- Families and Children
- Substance Use
- Coaching
- Leadership Challenges
Education: M.A. – Marriage and Family Therapy
John Luquette Ph.D., LPC-S, CEAP
Sr. EAP Specialist
John is a Licensed Professional Counselor-Supervisor (LPC-S), Licensed Chemical Dependency Counselor (LCDC), a board-certified group psychotherapist, an EMDRIA approved consultant and a Certified Employee Assistance Professional (CEAP). Before joining the EAP, he served 18 years as the counselor for Division of Nursing. In addition to conducting individual, group, and CISM sessions, John provides instructional and experiential programs on burnout, compassion fatigue, grief, self-care, stress management, conflict resolution, and other psychosocial issues. John consults on organizational issues and provides leadership coaching. He presented at multiple national conferences for nursing, medical, substance abuse, and counseling audiences. John is a solution-focused counselor, focusing on getting you from where you are to where you want to be in the shortest possible time.
Clinical Interests:
- Solution-Focused Psychotherapy
- Burnout/Compassion Fatigue
- Anxiety/Depression
- Grief
- Acute Psychological Trauma
Education: Ph.D. – Industrial/Organizational Psychology, M.A.- Clinical Psychology
Justin Henderson Ph.D., LPC-S, CEAP
Sr. EAP Specialist
Justin is a Licensed Professional Counselor- Supervisor (LPC-S) and Certified Employee Assistance Professional (CEAP). He has an extensive history in providing behavioral health services to academic institutions, justice systems, churches and outpatient facilities. Justin is also well-versed in conducting trainings to varied audiences, collaborating with multidisciplinary teams and effectively coaching those in leadership positions. His research has focused on eliminating mental health disparities and increasing service utilization among minority populations. Justin joined the Employee Assistance Program in 2018.
Clinical Interests:
- Anxiety/Depression
- Couples/Marriage
- Crisis Management
- Spirituality
- Children/Adolescents
Education: Ph.D.- Psychology, M.Ed.- Counseling, B.S.- Family Studies
Kendra Lee-Martin LPC-S, CEAP, SAP
EAP Specialist
Kendra is a Licensed Professional Counselor- Supervisor (LPC-S), Certified Employee Assistance Professional (CEAP) and Substance Abuse Professional (SAP), who has over ten years of experience in the counseling field. She has extensive experience collaborating with law enforcement and completing crisis mental health assessments. In addition to working in community mental health, she has worked private practice and hospital settings. Kendra joined the Employee Assistance Program as an EAP Specialist in January 2018.
Clinical Interests:
- Women’s issues
- Multicultural issues
- Life Transitions
- Crisis
- Trauma
Education: M.A. – Counseling, B.A. – Administration of Justice
Pam Steverson M.A., LPC
EAP Specialist
Pam has been working as a Licensed Professional Counselor (LPC) for 30+ years. Her training is in marriage and family therapy; however, over the course of her career she has worked with children, adolescents, adults and families. Pam has worked in school districts, hospital districts and community outreach organizations. She has facilitated substance abuse (IOP) groups, job skills workshops, career path assessments, self-esteem classes, after-school program activities, group home services, parenting groups and grief counseling sessions.
Clinical Interests:
- Adolescents
- Children, ages 7-12, ages 13-17
- Life Transitions
- Blended Families
- Marital/Couples Counseling
Education: M.A. – Marriage and Family Therapy, B.A. – Industrial Psychology and Business Management
Yesenia Hernandez M.S., LPC
EAP Specialist
Yesenia is a Licensed Professional Counselor (LPC) and has a master's degree in counseling. She has experience working in a variety of settings to include private practice, adult forensics and community agencies. Yesenia has provided cognitive behavioral and solution focused counseling to diverse populations in individual and group settings. She has also worked alongside law enforcement for several years. With an expertise in mobile outreach and threat assessments, Yesenia is well-versed in offering assistance to individuals experiencing a mental health crisis. Yesenia is bilingual and able to provide EAP services in both English and Spanish.
Clinical Interests:
- Trauma
- Anxiety/Depression
- Stress Management
- Grief
- Conflict Resolution
Education: M.S. – Counseling, B.S. – Psychology
Sierra Salgado
Human Resources Assistant
Sierra is our HR Assistant for the Workforce Health and Wellness Department. She is a current graduate student at University of Texas Health Science Center’s School of Public Health, obtaining her master’s degree in Health Services Organizations. She is Mental Health First Aid Certified by the National Council for Mental Wellbeing and has been with us at the institution since October of 2017. Before joining our team at MD Anderson, Sierra gained experience through private practice psychiatry clinics and long-term care facilities. She currently assists with scheduling, coordinating and an array of additional operational tasks. She is committed to service excellence to all her MD Anderson colleagues looking to EAP for assistance.
Education: B.S. – Cellular and Molecular
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