- MD Anderson Operations
- Rotary House
Is the visitor policy the same at all MD Anderson locations?
Yes. The visitor policy covers all MD Anderson locations, including Houston-area locations and the Texas Medical Center.
Visit our COVID-19 information page.
What do patients need to know before they come for their appointments?
MD Anderson is committed to the safety of our patients, their visitors and employees. Before a visit, review our current COVID-19 safety and visitation rules on our COVID-19 information page.
Our patient visitation policy may vary depending on care needs and location and is subject to change. If you have questions about our visitor policy, contact Patient Advocacy.
Have a question about COVID-19 treatments?
Patients who test positive for COVID-19 may be eligible for therapies that can help limit severe infection. If you have COVID-19 symptoms, contact your care team and get tested.
Is valet available?
Valet service at our Texas Medical Center Campus resumes for our patients and visitors Monday, Aug. 2. The free cell lots will close the same day as they will be used to support valet services.
The following locations offer valet:
Radiology Outpatient Center
Monday – Friday
6 a.m. – 11 p.m.
By appointment only.
Main Building Aquarium entrance, The Pavilion and Mays Clinic
7 days a week
6 a.m. – 11 p.m.
Only available for hotel guests and their visitors.
The Radiation Treatment Center entrance will open and valet will resume Monday, Aug. 16, once a construction project on nearby flood gates concludes. This location will be available Monday through Friday, from 6 a.m. to 8 p.m.
Which patient areas are open?
The Learning Center libraries located in Mays Clinic, Floor 2, and in the Main Building, Floor 4, are open to patients and their visitors.
In the Learning Center, patients and their visitors must social distance and wear MD Anderson-issued face masks while inside. No eating or drinking is allowed. Staff provide requested materials to patients.
The Learning Center staff can answer your questions, conduct research and assist you to find answers by email. Contact us at firstname.lastname@example.org. You may also visit our website mdanderson.org/tlc. If you are seeking cancer health information, visit Recommended Resources at http://mdandersontlc.libguides.com/home. These online guides connect you to the information you need. Many of the booklets that you find in The Learning Center can be found on the Recommended Resources.
Ice and water dispensers in public areas are available for patients and visitors.
What are the screening protocols for employees and contractors?
At all employee entrances, employees and badged contractors must badge in to agree to the COVID-19 attestation and to track who is on our campuses. The attestation statements include:
- I do not have a cough more than usual, sore throat, or shortness of breath.
- I do not have a fever.
- I do not have a pending COVID-19 test that was done for symptoms.
- If I have had a positive COVID-19 test in the past 7 days, I have followed all institutional quarantine and return-to-work guidelines from Employee Health.
- If I live with someone who tested positive for COVID-19 in the last 7 days, I confirm that I have followed all institutional quarantine and return-to-work guidelines from Employee Health.
- I have completed the MD Anderson PPE training and will comply with institutional PPE guidelines.
Workforce members under contract with MD Anderson may continue to visit our campuses. Badged contractors can use employee entrances to attest to screening questions. Non-badge vendors may enter through patient/visitor entrances and must follow the invited visitor process.
How can I access patient care areas from the Rotary House?
The Rotary House skybridge has reopened so patients and visitors can walk between the Rotary House and the Main Building. The Rotary House skybridge is open Monday through Friday, 6 a.m. to 10 p.m. On the weekends, follow the signs to Faculty Center to access the skybridge to the Main Building.