Specimen Processing is one of the first critical pre-analytical steps in laboratory medicine. Here patient samples are checked for proper identification, specimen integrity, and accessioned into laboratory computer system. Specimens are sorted and distributed to the appropriate testing areas. In addition to the trained personnel that handles specimens, our laboratory has an automated system for specimen handling. This system helps us to enhance our turnaround time performance by moving specimens as needed to centrifuges and then onto an automated delivery track. The laboratory operates 24/7. Specimen processing staff also processes, packs and ships a large volume of specimens that are sent to reference laboratories. In addition the “Call Center” supports the CORE lab for all incoming calls and requests.