Jennifer Smith didn’t come to MD Anderson first for her breast cancer treatment, but she wishes she had. After she’d undergone treatment at a hospital closer to her Florida home, her co-workers suggested she come to MD Anderson for surgery for her HER2-positive breast cancer.

“At first, I didn’t think I needed to come here, but my friends told me to because MD Anderson is the best in the world,” Jennifer says. “Now I fly in for...