Physicians who refer patients to specialty hospitals are often stymied by red tape or concerned that their patients will face long waits for appointments. To help avoid such difficulties, The University of Texas MD Anderson Cancer Center has streamlined its referral process and made it easy for physicians to refer patients online or by phone. As a result, most local patients are seen within 48 hours of contacting MD Anderson.
MD Anderson’s online system for health care professionals, myMDAnderson for Physicians, expedites referrals and enables physicians to contact the MD Anderson care team throughout the treatment process. Through myMDAnderson for Physicians, physicians can not only refer patients but also access their patients’ electronic medical records and appointment schedules, review test results, and receive notifications about their patients’ statuses. If the information a physician wants isn’t available on myMDAnderson for Physicians, he or she can submit a question through the portal’s secure messaging system.
Physicians who prefer person-to-person communication can refer patients by calling the Physician Access Center between 8 AM and 5 PM, Central time. The Physician Access Center can also provide information about:
- clinical trials,
- referral status,
- MD Anderson programs for referring physicians,
- use of myMDAnderson for Physicians, and
- other concerns or issues that affect the referring physician experience.
More information about the patient referral process, including hospital-to-hospital or international referrals, is available at www.mdanderson.org/for-physicians/refer-a-patient.html. Physicians can log in to myMDAnderson for Physicians or call the Physician Access Center at 713-792-2202 or 877-632-6789, option 1.
OncoLog, November-December 2016, Volume 61, Issue 11-12