How can I contact the International Center?
Do I need a referral from a physician?
How do I reschedule or cancel appointments?
New patients: Contact your international patient assistant, who will contact the clinic on your behalf and ask to reschedule or cancel the appointment as needed.
Existing patients: Contact the patient services coordinator in your care center to reschedule or cancel appointments. You can also use MyChart, a secure, personalized portal that allows you to view and make changes to your appointment schedule, as well as contacting your care team.
How can I get language assistance?
The International Center has certified interpreters for the following languages:
- American Sign Language
We also provide interpreters for languages not listed, but a 24-hour notice is required. Telephone interpreter service is available 24/7 for Spanish and Arabic. Telecommunications devices (TDD) are available for deaf or hard-of-hearing patients.
For more information or to request interpretation services, call 713-792-7930. After hours, weekends and holidays, call the page operator at 713-792-7090.
Are there special travel offers available?
MD Anderson’s Patient Travel Services provides travel assistance for our international patients, families and caregivers. Ask about special airline, lodging and ground transportation discounts and rates for MD Anderson patients. We also can offer unrestricted, non-penalty airfares and change fee waivers on restricted fares from almost anywhere in the world for travel to Houston.
- Call: 001-713-745-2300
- Email: email@example.com
In collaboration with Joe’s House, MD Anderson offers a list of hotels, apartments, RV parks and other lodging options in the Houston and Texas Medical Center area.
Is there a mosque or chapel in the hospital or nearby?
MD Anderson has a prayer room located in the Main Building and chapels located in the Main Building and Mays Clinic. Your international patient assistant can provide a list of mosques, chapels and synagogues in Houston. We also offer regular worship services at MD Anderson.