While most of the services below are currently offered within MD Anderson as part of the I*CARE program, our trained professionals are also available to provide lectures, workshops and other opportunities to professionals outside MD Anderson on a variety of topics including how to break bad news, stress and burnout and conflict resolution. For more information, contact I*CARE.
Individual private coaching sessions on communication skills are available. During these sessions, the participants may be observed by the trainers and provided feedback.
Interactive, “hands-on” workshops are available for clinical staff, administrators and other staff on topics such as communication challenges with patients, families and colleagues, stress and burnout, dealing with leadership challenges and other topics relevant to the role as an oncology professional.
We can come to your department or your institution to provide all day and more extended workshops for all medical professionals in the communication skills necessary to successfully navigate difficult conversations and other communication challenges. These custom workshops are learner-centered and highly interactive. With audience participation, we create scenarios which reflect the challenges of the practice setting, demonstrate key skills to be learned and provide an opportunity for learners to practice
Forums for both faculty and fellows provide didactic presentations on key communication skills and participate in "how to do it" demonstrations.
In interactive training sessions, faculty and staff learn to apply skills to teach fellows, faculty, nurses and other staff to conduct custom workshops on stress and burnout and other topics in cancer care.