CS&E News - Winter 2013

Winter 2013

Visiting Professor Borror a CS&E Colleague

Connie Borror, Ph.D., found her passion for statistics and quality control during studies for her masters degree.

"I took a math class and a statistics class," said Borror, visiting professor to the Office of Performance Improvement, shown at right.  "I made a B in math and an A in statistics. I then took quality control and found my career path."

Borror earned her Ph.D. in Industrial Engineering from Arizona State University and is now a Professor in the Division of Mathematical and Natural Sciences at Arizona State University West. Her research interests include experimental design, measurement systems analysis, response surface methods, and statistical process control and monitoring. "Almost all of my experience was with manufacturing," she said.

The offer to become visiting professor at MD Anderson gave Borror the opportunity to learn about health care.  "The sabbatical gave me the chance to health care in an environment focused on statistics. There is a lot of difference between health care and manufacturing," she said.

Her first four months at the cancer center was spent learning about data used in the institution and ways it is analyzed.  "I followed engineers on projects and met many folks at MD Anderson," she said. "This learning allowed me to prepare coursed in statistics that applied to health care."

Borror has been giving weekly classes to Performance Improvement staff members and other quality staff.   All of the classes have been recorded and are available to all MD Anderson faculty and staff on the Quality College site.

"CS&E is an excellent program," said Borror, a member of the Session 18 CS&E team led by Nancy Perrier, M.D., that is working on reducing variability in cost for complete thyroidectomy. "The program integrates basic improvement skills with some statistics. The format is conducive to the team being successful."

Borror completes her sabbatical on May 1 and will return to Phoenix where she lives with her 3 dogs and 10 cats.

2013 Marks 20 years since Deming's Death

The concepts of quality leader W. Edwards Deming, Ph.D., continue to used by quality practitioners as 2013 marks the 20th year since Deming died.

CS&E participants learn about Deming System of Profound Knowledge that involves the elements of  1. Appreciation of a system; 2. Knowledge of variation; 3. Theory of knowledge; and 4. Knowledge of psychology. An Internet search shows that his books Out of the Crisis and The New Economics are still in print.

MD Anderson has acquired videos of one of Deming's Four Day Seminars at General Motors in July 1992. You can learn from Deming, by going to the Deming Video Library on the Quality College site.

Deming, in photo at right, died Dec. 20, 1993 at age 93.

TMA Announces Quality Poster Session

The Texas Medical Association announces the call for entries in the 2013 TexMed Quality Poster Session.

The primary goal of the Texas Medical Foundation-sponsored 2013 TexMed Quality Poster Session, to be held at the Henry B. Gonzalez Convention Center in San Antonio, is to encourage the exchange of Quality Improvement learning and applicable best practices across Texas physicians.

All TMA-member physicians, regardless of practice type or setting of care, are encouraged to submit abstracts for potential presentation at the conference. The deadline to enter an abstract is May 1.

To enter download the application at TexMed Quality Poster Session.

Session 19 of CS&E Underway

Session 19 of the Clinical Safety and Effectiveness course began March 8 with 78 participants making up 21 teams.  Included among the participants are two teams from Memorial Hermann Health System.  Session 19 graduation is set for Aug. 23.

Save Meeting Dates on Your Calendar

Please make a note of the following meetings and events related to improving health care:

  • September 26-27: UT System CS&E Conference, San Antonio
  • October 23: Celebrating Improvement at MD Anderson, Dave Davis, M.D., of Association of American Medical Colleges will present the quality lecture.
  • November 7-8: UT System Systems Engineering in Healthcare Conference, MD Anderson Cancer Center.