CS&E News Spring&Summer 2012

Spring-Summer 2012

Industrial Engineers Honor Lab Team’s Lean Efforts

A team from MD Anderson’s Pathology and Laboratory Medicine won top honors for use of Lean techniques from the Institute of Industrial Engineers.

The team, led by project director Ron Phipps, demonstrated how it applied Lean techniques to bring about impressive, continual improvements, resulting in reduced patient wait times, decreased operating costs, and increased patient and employee satisfaction. Phipps graduated from CS&E in Session 14.

Some of the improvements included in the winning entry announced last May were projects conducted under the Clinical Safety and Effectiveness Program including “Decreasing the Number of Patients Sent to the Outpatient Diagnostic Centers with No Lab Orders” and “Inpatient Pre-Analytic Process Improvements.” Also included was the addition of Lean training to CS&E.

The team won the engineering institute’s Lean Division Best Practice Award placing first above entries from BAE Systems and Pelco, Inc. They joined the ranks of previous winners IBM and Xerox.

That’s right, the award isn’t just for health care organizations. It honors operational improvements in government, manufacturing, universities and businesses from across the country. Founded in 1948, the Institute of Industrial Engineers is the world’s largest professional society dedicated to the support of industrial engineering and others who improve quality and productivity.

Celebrating Improvement Changes Recognition Method

The team in the Office of Performance Improvement examined the Celebrating Improvement program and made a few changes for the upcoming event on Oct. 11.

The program will now recognize projects based on the phase of project completion. The highest recognition will go to projects that show sustained improvement and projects with improvements that have spread to other areas of the institution.  

Also, Performance Improvement is upgrading its project database to make it a richer resource for project benchmarking as well as to provide regular reporting to senior leaders and department heads on the current projects in the institution.

Keynote speaker for Celebrating Improvement is Steven J. Spear, D.B.A., senior lecturer at Massachusetts Institute of Technology and senior fellow at the Institute for Healthcare Improvement.  The Celebrating Improvement program and poster reception is Thursday Oct. 11, 1-4 p.m. in Hickey Auditorium (R11.1400) and the Anderson Conference Center (R11.1100). New this year will be early bird viewing of posters from 11 a.m. to noon.

OPI oversees the Registration of all quality improvement projects at MD Anderson. Projects are reviewed by the chair of the Quality Improvement Assessment Board and, if required, the entire QIAB to assure that each project is quality improvement and not research.

The revised database form will allow collection of information on a project, whether it uses the Plan Do Study Act or another improvement methodology. See the Outline for Project Fields in Database for more information.

For more information on the changes read Celebrating Improvement Memo.

Nates and Team win Award for VAP Efforts

MD Anderson’s Critical Care team won the Outstanding Achievement and Leadership Award for Eliminating Ventilator-Associated Pneumonia sponsored by the U.S. Department of Health and Human Services and the Critical Care Societies Collaborative.

MD Anderson’s team led by Joseph Nates, M.D., has also won other quality awards for their work on VAP including honors from the Texas Hospital Association and an award at the UT System CS&E Conference.

Nates and his Critical Care colleagues also won honorable mention in the 2012 Award to Recognize Achievement in Eliminating Healthcare-Associated Infections for work on catheter-related blood stream infections.

Abstract Deadlines for Fall Meetings

Remember to mark your calendars to make sure you have abstracts on your projects submitted in time for Quality events coming in September and October.