CS&E News - Winter 2012
- Quality College offers Certificate on Quality Fundamentals
- Celebrating Improvement Honors linked to Project Phase
- First UT Systems Engineering Conference Oct. 10
MD Anderson’s Quality College is offering cancer center employees courses that will lead to a Fundamentals of Quality Improvement Certificate.
More than 14 cancer center employees have earned their certificate since the Quality College, part of the Office of Performance Improvement, established the curriculum of online courses. The training includes units from the Institute for Healthcare Improvement Open School as well as education developed by the Quality College staff.
The Fundamentals of Quality Improvement Certificate provides the building blocks to prepare you to be a successful member of an improvement project team. Use it to support your team’s formation and accelerate progress on your improvement project. Completion of the Certificate:
- Builds shared knowledge base among team members
- Introduces basic quality improvement methods and tools
- Provides access to national quality curriculum in IHI Open School
- Extends learning through scenarios and web links
- Supports institutional strategy and goals
The Certificate includes nine online courses and takes approximately eight hours to complete. The courses are located in the MD Anderson Education Center and the Institute for Healthcare Improvement (IHI) Open School. To earn a certificate, you have the option of either testing-out (opt-out) or completing all required courses.
Continuing Education (CE) credit is available for IHI Open School courses. The courses must be completed to earn credit. Currently, contact hours for nurses, physicians, and pharmacists are available. Certificates and pins will be awarded and recipients will be recognized at the annual Celebrating Improvement event.
MD Anderson employees can click Register for instructions (pdf) on how to sign up for the Fundamentals of Quality Improvement certificate. In order to assure you receive your certificate, please register for the Fundamentals certificate curriculum FIRST.
The Office of Performance Improvement announced changes in the recognition of projects at the annual Celebrating Improvement at MD Anderson along with plans to provide regular reporting to senior leaders and department heads on current projects at the institution.
Since last October’s Celebrating Improvement at MD Anderson, OPI has been working on ways to improve the annual event. At the same time, OPI is working to upgrade our Project Database to make it a richer resource for project benchmarking as well as provide regular reporting to senior leaders and department heads on the current projects in the institution.
This year, Celebrating Improvement at Anderson will be held on Thursday, Oct. 11. The keynote speaker for the event will be Steven J. Spear, D.B.A., senior lecturer at Massachusetts Institute of Technology and senior fellow at the Institute for Healthcare Improvement.
During the event, OPI will recognize projects based on the phase of project completion. The highest recognition will go to projects that show sustained improvement and projects with improvements that have spread to other areas of the cancer center.
Please see Outline for Project Fields in Database (pdf) that will give details on the data collected in the database and completion level for reporting and recognition at Celebrating Improvement.
Noteworthy changes for this year’s Celebrating Improvement program include:
- Expanded project categories including Plan. Do, Study, Act. Act+ (sustained projects) and Act ++ (improvements spread to other areas of the institution). The categories by project milestone replace levels of Gold, Silver, and Bronze.
- Certificates for each Team Member that is part of a Quality Improvement project team.
- OPI will validate data for projects in the Project Database, but will no longer evaluate the projects.
- Project teams will be asked to prepare a poster on their project if the project has any of the following: results, return on investment, sustained improvement, or improvements that have spread to other areas.
- Project Facilitators will be recognized on a display at the Poster Reception.
- A Presidential Report including a comprehensive project list by phase of project completion will be presented.
In addition to the recognition changes for the October event, the database changes will also allow tracking of projects for reporting to MD Anderson’s leaders. OPI’s goal is to gather all projects into a single database, allowing the Office of Performance Improvement to show off all of the improvement work at the cancer center. In addition, OPI is working to generate automatic, regular emails to project leads reminding them to maintain and update their project entry and inform them of upcoming deadlines.
The revised database form will allow collection of information on a project, whether it uses the Plan Do Study Act or another improvement methodology. In the attached chart, we illustrate the alignment of PDSA with Define Measure Analyze Improve and Control steps used in Six Sigma projects.
The Office of Performance Improvement is charged with overseeing the Registration of all Improvement Projects at MD Anderson. Projects are reviewed by the chair of the Quality Improvement Assessment Board and, if required, the entire QIAB to assure that each project is quality improvement and not research. OPI is working to link Project Registration review and the Project Database so an entry for each valid project is created in the database and project leader alerted.
The first UT Systems Engineering Conference is set Oct. 10 at MD Anderson in Hickey Auditorium (R11.1400) and the Anderson Conference Center (R11.1100).
The conference, titled UT Systems Engineering: Achieving Transformational Change in Health Care, is open to faculty, staff and students from all University of Texas campuses. The conference will run from 8:30 a.m. to 4 p.m.
Keynote speakers include Denis A. Cortese, M.D., foundation professor and director of Health Care Delivery and Policy at Arizona State University; Steven J. Spear, D.B.A., senior lecturer at Massachusetts Institute of Technology and senior fellow at the Institute for Healthcare Improvement; and Kenneth I. Shine, M.D., executive vice chancellor for health affairs of The University of Texas System.
Registration information and other conference details will be announced at a later date.