General Services - Phlebotomy

The Section of General Services includes the specimen collecting service (inpatient and outpatient). All specimen collections for laboratory tests on blood and urine are coordinated by personnel in these areas on a 24/7-hour basis. Specially trained individuals are scheduled to coordinate and perform venous and arterial punctures, collect blood from central venous catheters (CVCs), and perform glucose screening. All staff in the section are responsible for collecting blood for research protocols, which have been approved by the Center Medical Director. The responsibility of the General Services Section is not only to collect specimens on a routine basis but also to ensure consistent phlebotomy quality and to evaluate new specimen collection devices, collection processes, and transport receptacles. Translational/Research goals have been largely confined to the areas of Process analysis and Clinical Safety and Effectiveness.