MD Anderson weathers the storm
MD Anderson would not be the top institution it is without the remarkable people in our workforce. We thank you for helping our patients and one another during these challenging times. You have done an amazing job during these trying times; the teamwork, collaboration and dedication to our patients have been outstanding.
As your focus shifts towards recovery from the storm, we want you to know that we are here to support you.
Here are some resources that are available to you; we will continue to update this list as more become available. Please continue to look out for one another and take care of yourselves in the days ahead.
Our EAP team members are available in-person and by phone to help you identify and connect with internal and community resources as well as manage the stress of this event. They will be located at a table at Faculty Center, Floor 3, by the elevators, or call 713-745-6901 for assistance.
We want to make sure that you have safe and convenient options for child care while many schools or daycares are closed due to the flooding. All options are subject to availability and capacity.
View a list of frequently asked questions.
Bright Horizons (BH) child and eldercare
Reimbursement for in-home care
You have the option of finding your own back-up provider and being reimbursed for related care expenses through the My CareAssist program. Please contact 877-BH-CARES (877-242-2737) and they will send you the forms needed for reimbursement.
Center-based or BH in-home provider
Note: Due to the volume of requests, there is limited availability right now.
Center-based care for children up to 13 years old at no charge from Monday, Sept. 4 – Sunday, Sept. 30 through BH. You can also request a BH provider to come to your home for elder care or child care. You need to register to make a reservation for care.
- Register by calling 877-242-2737 or 800-557-0847.
- Register online now with the following company login information:
- Username: MDA
- Password: backupcare1
On-site MD Anderson child care
We have coordinated with Bright Horizons to have child care providers from their organization on site at the TMC location on Tuesday, Sept. 5 – Friday, Sept. 8. Reservations for on-site daycare are full.
Parents will need to bring all food and drink, diapers if needed, Pack & Play, blankets, sleeping bag, pillows, extra clothing and age-appropriate activities (e.g. what would keep the kids occupied on a long car ride).
Local church organizations
Multiple church organizations throughout the Houston metro area are offering free child care services. Contact them directly or look for instructions on their Facebook pages.
Offers free referral for child care, senior care and pet sitting. Visit now.
A Place for Mom
Free referral for senior care services. Find options.
NINO Properties has agents available to assist those affected by the storm to find furnished apartments; call 713-964-4747 for more information.
Airbnb Disaster Relief
Through Sept. 25, Airbnb has a number of Houston-area rooms and homes available for free. Visit the Airbnb Disaster Relief site or call 1-855-424-7262 for more information.
Move-in ready apartments
KHOU has compiled a list of move-in ready apartments that were unaffected by flooding and have space available for those displaced by Harvey.
Joe’s House has a listing of the nearest hotels to MD Anderson’s campus and potential discounts available to MD Anderson employees.
UT System’s Office of Employee Benefits has taken steps to ease access to medical and dental services you may need during this time when there may be limited access to in-network facilities. You can find more information on the UT Benefits website and contact them directly with any questions.
Benefits-eligible employees can use your MD Anderson Prescription Drug ID Card from Medco to receive some vaccinations free-of-charge at a local pharmacy. To receive vaccinations from your primary care provider, local hospital, or clinic, use your UT SELECT BlueCross Blue Shield insurance card (a co-pay might apply).
Disaster Assistance (FEMA)
Apply for food, housing, medical, legal and financial assistance and report damage through the Federal Emergency Management Agency (FEMA) at www.disasterassistance.gov.
Replace birth certificates, social security cards and other vital documents that have been lost in the storm by contacting the appropriate local offices. Many replacement documents can be acquired free of charge. More information can be found at this site.
Harris County Flood Control District
If you live in Harris County, report flooding damage to your home to the Harris County Flood Control District.
Finding a Red Cross Shelter
Find a shelter, list as safe, search for family members and post emergency recovery.
United Way Helpline
Access community services that provide a variety of support, such as clothes, food, furniture, etc.