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MyChart
Log in to our secure, personalized website to manage your care (formerly myMDAnderson).
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Request an Appointment
Request an Appointment
If you are ready to make an appointment, select a button on the right. If you have questions about MD Anderson’s appointment process, our information page may be the best place to start.
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- Employee Resources
- Antivirus Software
Antivirus Software
Downloading antivirus software at MD Anderson
- You will be limited to three separate serial numbers. Each serial number is only good for one computer.
- You can request three serial numbers within a given year. If you experience difficulties, please contact 4INFO.
- You will have to upgrade latest Trend Micro Titanium Maximum Security Suite. Serial numbers will only work for Trend Micro Titanium Maximum Security 2018.
Requesting a new serial number
Request a new serial number with your employee ID and email address, (ie. alias@mdanderson.org)
Trend Micro Maximum Security Software is a retail product, so the serial numbers are only valid for a year from the time you install and register the serial number with Trend Micro.
You will need to request new serial numbers prior to the expiration date. If you have received an email from the Information Security Department and Trend Micro that your subscription is about to expire and would like to upgrade your software, you can request a new serial number from MD Anderson. This should be done annually.
Upgrading to Trend Micro Titanium Maximum Security
Make sure your system meets the new minimum requirements. Then, register for new serial number or use your existing serial number if it hasn’t expired:
For supported Windows Operating Systems
- See product guide
Installation Media
Getting assistance
Contact 4INFO if you are unable to register for a new serial number at 713-794-4636 (4INFO), 4info@mdanderson.org.
Trend Micro Titanium Maximum Security Support
- Frequently Asked Questions (FAQ) about Trend Micro Titanium Maximum Security
- Trend Micro Titanium Maximum Security 2018 - Online Support
- Trend Micro Titanium Maximum Security 2018 - Phone Support - 1-800-864-6027, Monday to Friday 7 a.m. to 10 p.m. (5 a.m. to 8 p.m. US Pacific time)