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UTPD is committed to providing the highest quality of police service to the university community. In order to be responsive to community needs, it is necessary to have citizen input. Complaints or suggestions received by the Chief of Police will be screened to determine if it is a recommendation for improvement of the department at large (process improvement) or a complaint against an employee (violation of rules and regulations). Verbal or anonymous complaints are also investigated but are more difficult to process. Summary of Complaints on Police Personnel for 2011Listed below is a summary of the complaints investigated by the UT Police Internal Affairs component during 2011; Complaint Type | Sustained | Not Sustained | Unfounded | Exonerated | Status (withdrawn, resigned or pending) | Discrimination | 0 | 0 | 0 | 0 | 0 | Conduct Unbecoming | 8 | 1 | 0 | 0 | 1 | Dereliction of Duty | 15 | 2 | 0 | 1 | 2 | Harassment | 0 | 1 | 0 | 0 | 0 | Abuse of Authority | 1 | 0 | 0 | 0 | 2 | Untruthfulness | 3 | 0 | 0 | 0 | 3 | Rudeness | 1 | 0 | 0 | 0 | 0 | Insubordination | 1 | 0 | 0 | 0 | 1 | Attendance | 14 | 1 | 0 | 0 | 2 | Damaged State Property | 1 | 0 | 0 | 0 | 0 | |