Volunteer Voice - Summer 2007
If you make a stop at the Volunteer Gift Shop Canteen in the Patient/Family Center at M. D. Anderson, you’re likely to meet loyal volunteer Cynthia Click.
Cynthia Click, a volunteer for 16 years, was selected to represent the Department of Volunteer Services at M. D. Anderson for the annual Texas Medical Center’s “Salute to Volunteers.” Click’s dedication to her volunteer work is exceptional.
“For the past five years, my husband and I have been coming down here for his treatment, and visiting the Gift Shop Canteen has become part of our routine,” says caregiver Pat Biggs of Lufkin. “Cynthia and the other volunteers have become familiar faces, and it’s nice to have that personal connection when we visit.”
It’s Click’s dedication to her volunteer work that makes her an ideal representative from the Department of Volunteer Services at M. D. Anderson to the Texas Medical Center Salute to Volunteers in May. An M. D. Anderson volunteer for 16 years — 11 in the Gift Shop Canteen and five more in other M. D. Anderson gift shops, Click has amassed more than 10,000 volunteer hours.
“I like working the Gift Shop Canteen because of the variety of tasks I work on while I’m there,” says Click. “From stocking inventory to running the cash register to meeting the different people who come into the shop, it’s all a part of what I do when I’m there.”
Click began by volunteering twice a week and now is a regular three-timer. “Cynthia is always someone we can count on,” says her volunteer coordinator Betty Griffith. “It’s so nice to come in on the mornings she works and know that everything is open and ready to go. She is definitely missed by staff, patients and caregivers on the days she’s not volunteering.”
Click came to M. D. Anderson after her pastor’s wife, also an M. D. Anderson volunteer, suggested that she might enjoy the work. Always the first volunteer to arrive in the morning, Click begins her day in the Volunteer Services offices by putting stickers on the newspapers that will be given to patients that day. She makes coffee and does any busy work that is necessary until it’s time to go open the Gift Shop Canteen.
After a full morning serving customers in the Canteen, she has lunch in the M. D. Anderson cafeteria and then catches the bus for home. Mike Howell, assistant director for Volunteer Services, praises Click as consistent, dependable, and willing to do anything. “We’re so lucky to have Cynthia on our volunteer team,” he says.
Click herself is very modest about her recognition. “I was surprised — I guess you could say that I was speechless,” she says. “They gave me flowers and a card. It makes me feel really good to know that I am appreciated.”
Total M. D. Anderson volunteer hours
given by Cynthia Click.......................................... 10,351
Estimated dollar value
for service................................................... *$186,732.04
*Based on Points of Light Foundation hourly value of $18.04.