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Doris Quinn New Leader over CS&E Program

Doris Quinn, Ph.D., M.S.N., director, Process Improvement and Quality Education, is the new leader over all M. D. Anderson quality improvement education, including the Clinical Safety and Effectiveness program. She brings experience in quality education programs at both corporate and academic medical centers to cancer center.

Prior to joining the cancer center, Dr. Quinn spent 15 years with Vanderbilt University Medical School in quality improvement. Her most recent position was director of education and evaluation for graduate medical education. She has extensive education and experience in both teaching and applying quality improvement.

Dr. Quinn is co-developer of the Healthcare Matrix that is being used by many academic medical centers nationally and internationally to assess care using the Institute of Medicine (IOM) Aims and the Accreditation Council for Graduate Medical Education (ACGME) Core Competencies for clinicians.

Previously, Dr. Quinn was director of customer knowledge and improvement for Hospital Corporation of America’s (HCA) Corporate Office where she worked with Paul Batalden, M.D., to design and implement HCA’s quality improvement program for its hospitals.

Dr. Quinn has a Ph.D. from Vanderbilt University, Nashville, TN, in Policy Development and Program Evaluation; a Masters in Science-Nursing Curriculum Design from Catholic University in Washington, DC; and Bachelor of Science in Nursing from St. Anselm College in Manchester, NH.

Among Dr. Quinn’s most notable personal developmental efforts was her teaching and consulting engagements with Dr. W. Edwards Deming from 1988-1993. Doris was asked by Dr. Deming to teach and consult with him one week every three months throughout the U. S. at many national and international companies interested in applying quality improvement. These engagements included considerable private mentoring and discussions with one of the great gurus of quality improvement during the last five years of his life. Dr. Deming died at the age of 93 in 1993.


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