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Reaching Out

Annual Report - 1996-1997

While M. D. Anderson's dedicated faculty and staff touch tens of thousands of patients each year, their labor in cancer care, research, education and prevention extends far beyond the walls of the Houston complex.

Innovative managed care relationships, new affiliates in the growing Physicians Network and M. D. Anderson Cancer Center Outreach Corporation network and numerous activities undertaken by tireless volunteers were among the highlights of M. D. Anderson's efforts to reach out to the community and forge new partnerships.

M. D. Anderson signed its first capitated contract with OneCare Health Industries, Inc. The agreement makes M. D. Anderson the cancer care provider for 22,000 Houston-area NYLCare (formerly Sanus) commercial HMO enrolled lives who receive health care services from OneCare.

Also on the managed care front, Randalls Food Markets Inc. became the first employer to contract for M. D. Anderson's Cancer Manager product, a unique managed care program positioning M. D. Anderson physicians as the overseers of any cancer care required by Randalls associates and their dependents. The program involves M. D. Anderson expertise early on in the diagnosis and treatment planning, whether the patient actually receives that care in Houston or through an affiliated provider.

"We have taken several significant steps in the last year to position ourselves in the managed care environment," said Dr. Martin N. Raber, vice president for managed care and outreach programs. "The capitated partnership with OneCare and our Cancer Manager program represent the kinds of initiatives that will keep us at the forefront of cancer care delivery."

M. D. Anderson's family of providers increased with the M. D. Anderson Cancer Center Outreach Corporation forming partnerships with Hendrick Medical Center in Abilene and Lake Jackson's Brazosport Memorial Hospital. The unique affiliation with Brazosport provides a full-time on-site radiation oncologist from the M. D. Anderson faculty as well as support from the cancer center's radiation physics staff.

The roster of Physicians Network doctors located in Texas and Oklahoma rose to 39, each ready to offer the M. D. Anderson brand of cancer care in locations convenient to communities away from Houston.

Reaching out to the community also occurred as The M. D. Anderson Information Line responded to 23,330 calls in its first year of operation. Nearly 60 percent of those calls involved questions about becoming a patient at M. D. Anderson while 40 percent requested information about specific therapies and other programs.

© 2015 The University of Texas MD Anderson Cancer Center