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Mobile Help

MD Anderson Mobile is a free, easy-to-use application for MD Anderson patients, caregivers and visitors.

For assistance or feedback regarding MD Anderson Mobile: 

  • Email mobile@mdanderson.org
  • Contact our health information specialists at askMDAnderson, 1-877-632-6789.

Frequently asked questions about MD Anderson Mobile:

How do I download MD Anderson Mobile?
You can download MD Anderson Mobile from Apple’s App Store or Android’s Google Play. Visit http://www.mdanderson.org/mobile for additional information.

Is MD Anderson Mobile available for phones other than Apple (iOS) or Android?
Not at this time. Our research shows that the majority of our mdanderson.org and myMDAnderson mobile web visits come from Apple and Android phones and tablets.

How can I get a myMDAnderson login?
Contact our health information specialists at askMDAnderson, 1-877-632-6789.

What do I do if my login doesn’t work?
First, try adding a 0 before your medical record number. If that does not work, contact our health information specialists at askMDAnderson, 1-877-632-6789, for assistance.

I am not a patient or caregiver. Is there a way to turn off features that require a myMDAnderson account?
Yes, when prompted to log in, turn on “”Hide features which require login.”

Who do I contact if I need help with MD Anderson Mobile?
Contact our health information specialists at askMDAnderson, 1-877-632-6789, visit http://www.mdanderson.org/mobilehelp, or email mobile@mdanderson.org.

How can I provide feedback about MD Anderson Mobile?
Fill out our MD Anderson Mobile survey, http://www.mdanderson.org/mobileappsurvey, or email mobile@mdanderson.org.

What should I do if I have suggestions for ways to improve MD Anderson Mobile?
Fill out our MD Anderson Mobile survey, http://www.mdanderson.org/mobileappsurvey, or email mobile@mdanderson.org.

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© 2014 The University of Texas MD Anderson Cancer Center