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Arriving in the United States

MD Anderson is located in Houston, the fourth-largest city in the United States and the largest city in the state of Texas. The city of Houston has two major airports and has many different services for international visitors.

Houston Airports

  • George Bush Intercontinental Airport (IAH) is located approximately 25 miles from MD Anderson (33 minutes trip but can take 50 minutes or more in traffic). All direct international flights come in through George Bush Intercontinental Airport as well as some domestic flights. 
  • William P. Hobby Airport (HOU) is located approximately 13 miles from MD Anderson, (20 minutes but can take 35 minutes or more with traffic). Only domestic flights arrive at William P. Hobby. 

The Transportation Security Administration has useful information to prepare for your flight to the United States.

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U.S. Customs and Border Protection

Passengers traveling into Houston on international flights will arrive at gates in either Terminal D or Terminal E at George Bush Intercontinental Airport. You will disembark and make your way through secure corridors and across the sky bridges to the adjoining Federal Inspection Services (FIS). Here you will claim baggage and clear U.S. Customs and Border Protection

Please remember that your I-94 application requires a specific address, including street name and number of any hotel or residence, in order to be processed quickly. Without this specific information your airport arrival can be extended for several hours.

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Airport Greeter

The Houston Airport System offers a multilingual and complimentary greeter service for patients and their travel companions. If your flight arrives between the hours of  7:00 a.m. and 9:30 p.m. (CST), please provide your International Patient Assistant with your flight details. Your assistant may make arrangements to have an airport greeter assist your party through U.S. Customs and Border Protection during your arrival in Houston. We encourage you to request an airport greeter at least two business days prior to arrival.

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Texas Medical Center Lounge at Intercontinental Airport

Texas Medical Center institutions sponsor the Texas Medical Center Hospitality Lounge, located in the international terminal of the George Bush Intercontinental Airport. This lounge was established to support the needs of patients and visitors who come to Houston from all over the world.

Amenities include restroom facilities, refreshments and wireless Internet access. Additionally, Special Service Representatives, who speak more than 30 languages, staff the lounge and can assist patients, visitors and dignitaries who need service at the airport.

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Currency Exchange

George Bush Intercontinental Airport
Currency Exchange located in Terminal E between the hours of 7:30 a.m. and 9:00 p.m.

Chase Bank in the Texas Medical Center
The closest place to exchange currency in the Texas Medical Center is the Chase Bank at 712 Main Street.
Phone: 1-888-242-7384

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Lodging, Travel and Transportation

Making the choice to travel long distances for the proper diagnosis or treatment of cancer is a difficult and courageous decision. We're here to make it easy. Read travel and lodging information

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What to Expect

Find more information on each step of the appointment process: 

Contact the International Center

Contact us with questions or to make an appointment.

Phone: 001-713-745-0450
Toll-free from Mexico & Canada: 800-811-6167
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. (CST)
E-mail: international@mdanderson.org

Our Global Culture

Meet María Concepción Gómez-Morán

Maria Gomez-Moran
Medical Interpreter/Translator, Language Assistance
Spain

 

I studied Geology in Spain and Environmental Sciences, Epidemiology and Statistics in Houston. My coming to work at MD Anderson does not have to do with my studies but really with my gratitude towards an institution in which I receive treatment. I'm a survivor of thyroid cancer (2004) and breast cancer (2005). Through the department of Language Assistance I translate documents from English into Spanish for different departments, and I also interpret over the phone, helping Spanish speaking patients communicate with their providers. Read about our Language Assistance services.


© 2014 The University of Texas MD Anderson Cancer Center