Programs & Services
While most of the services below are currently offered within MD Anderson as part of the I*CARE mission, our trained professionals are also available to provide lectures, workshops and other opportunities to professionals outside MD Anderson on a variety of topics including how to break bad news, stress and burnout and conflict resolution. Please contact Cathy Kirkwood at 713-792-4697.
Fellow & Faculty Forums on Professionalism & Communication Skills
Forums where clinicians hear didactic presentations on key communication skills, and participate in demonstrations of “how to do it.”
Interactive Workshops
Interactive, “hands-on” workshops for clinical staff, administrators and other staff on topics such as communication challenges with patients, families and colleagues, stress and burnout, dealing with Leadership Challenges and other topics relevant to the role as an oncology professional.
Training
Individual private coaching sessions where participants may be observed by trainers and feedback will be provided.
Train-the-Trainer
Interactive training sessions in which staff and faculty learn to apply skills to teach fellows, faculty, nurses and other staff to conduct workshops on stress and burnout and other topics in cancer care.
Free Continuing Education Credit
Free Continuing Medical Education Credit (CME Ethics and Professional Responsibility) is provided. Free Risk Management Education (RME) Education Credit is also available for physicians enrolled in The University of Texas Professional Liability Insurance Plan. You must view the videos through the Obtaining Continuing Education link and submitting the appropriate forms.
Research Opportunities
Participation in ongoing research projects in collaboration with scientists in the Department of Behavioral Science is available. Current ongoing projects in development include assessing aspects of the oncologist/patient relationship through audio taping clinical encounters, impact of feedback of patient concerns on clinician and patient outcomes, impact of empathic expressions on patient emotional state and others.
Conferences
I*CARE conferences will bring national and international experts together to discuss important topics in communication skills.
International Alliances
I*CARE has an International Advisory Board who provide guidance and an understanding of the cultural aspects of communication skills and has collaborative relationships and educational agreements with groups around the world including Japan, Italy, Canada, Germany and Portugal.
Achieving Communication Excellence (ACE)
The ACE lecture series is held quarterly. National and international speakers present successful techniques that you may use in your practice and with your colleagues. You may also obtain continuing education credit and/or risk management education credit for viewing these programs.
Upcoming Events *
For MD Anderson Cancer Center employees only (CNE, RME, Social Work CE provided)
Communication Skills Workshops
Facilitated by: Walter F. Baile, MD and Rebecca Walters, MS, LMHC, LCAT, TEP
Difficult Conversations: Dealing with Angry Patients and Families
April 29, 2013
8:30 - 11:30 AM - FCT2.4144, Training Room A
Difficult Conversations in Supervision and Mentoring: "Setting Boundaries and Limits"
April 29, 2013
1:30 - 4:30 PM - FCT2.4144, Training Room A
To register contact Liliana DeGeus
Risk Management Education Credit, Social Work CE, Nursing CE available
Events for Everyone
Achieving Communication Excellence (ACE) Lecture Series
“Therapeutic Aspects of Clinician -- Patient Relationships”
» April 23, 2013
Dennis H. Novack, M.D.
Professor of Medicine
Associate Dean of Medical Education
Drexel University College of Medicine
12:00-1:00 PM – Hickey Auditorium (R11.1400)
Lunch will be provided to the first 150 attendees
l.00 Continuing Medical Education (AMA PRA Category 1 Credits™ in medical ethics and/or professional responsibility)
CNE, RME, Social Work CE also provided
Difficult Conversations in Healthcare: Pedagogy and Practice
» June 8, 2013
Boston Children's Hospital, Waltham, MA USA
2nd International Symposium on Language and Communication: Exploring Novelties - ISLC 2013
» June 17-19, 2013
Izmir, Turkey
2013 AACH (American Academy on Communication in Healthcare) ENRICH Course
» June 21-25, 2013
Jacksonville, FL
Worldwide Innovative Networking (WIN) 2013 Symposium: From Innovation to Implementation of Personalized Cancer Therapy
» July 10-12, 2013
Palais des Congrès, Paris, France
International Conference on Communication in Healthcare (ICCH) 2013
» Save the Date: September 29-October 2, 2013
Montreal, Canada
17h Annual Interdisciplinary Conference on
Supportive Care, Hospice and Palliative Medicine
» October 11-12, 2013
CALL FOR ABSTRACTS - deadline - February 8, 2013
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