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Interpersonal Communication And Relationship Enhancement: I*CARE

What you will find on this site


Welcome from Dr. Walter Baile
Professor, Behavioral Science
Director, I*CARE

Although these materials are directed toward improving the communication skills of oncologists, other health care professionals will find the material relevant. I*CARE is a program of the Department of Faculty & Academic Development.
More about I*CARE

Free CME Credit (Ethics and/or Professional Responsibility) – the how-tos of patient-doctor communication (breaking bad news, non-verbal communication, discussing cancer recurrence, medical errors, end-of-life, and more). 

Free RME Credit – available to physicians enrolled in The University of Texas Professional Liability Insurance Plan.

Don’t need CME?  Enter here for doctor-patient communication skills materials designed to help you manage difficult conversations and how to teach these skills.

Achieving Communication Excellence – National/international experts present various aspects of clinician communication (Enter above for CME or RME credit).

Resources for patients, families & caregivers on coping with cancer.

These programs address the requirements of the Accreditation Council for Graduate Medical Education (ACGME) to obtain competencies in communication skills and professionalism. Our video demonstrations are designed to improve communication among cancer patients, their  families and their clinical team.  Skillful communication is a competency that can be taught and learned.  The interactions of those receiving cancer treatment and those providing it are a key factor in determining important outcomes of cancer care and improving our patients’ quality of life.  

Recognition and Awards

* This site does not host or endorse any form of commercial advertisement.


Last Updated: 12/11/2013

Custom Workshops

Communication Skills Workshops for Medical Professionals (pdf) - Want to improve your communication skills? We can come to you! 

What’s New on I*CARE

ACE 2014 Online Lectures now available with CME credit

Online CME and RME Submission:  Print your certificate immediately online. 

Easy instructions to download I*CARE Videos at iTunes University (pdf)

Featured Video

“Improving Communication in Cancer Care: The Patient's Perspective" - Sally Thorne, RN, PhD, FAAN, FCAHS, Editor-in-Chief, Nursing Inquiry
Professor, School of Nursing, Associate Dean, Faculty of Applied Science, University of British Columbia

View with CME credit
- designated by The University of Texas MD Anderson Cancer Center for 1.25 AMA PRA Category 1 CreditsTM
View without CME credit

Upcoming Events

MD Anderson employees ONLY (CNE, RME, Social Work CE)

Communication Skills Workshops
Walter Baile, MD & Rebecca Walters, MS, LMHC, LCAT, TEP
Next workshops announced in January


UT MD Anderson Cancer Center presents:Achieving Communication Excellence (ACE) Lecture Series 

"Discussing Prognosis:  Making a Difficult Task Manageable"
Ronald M. Epstein, MD

Professor of Family Medicine, Psychiatry, Oncology and Nursing
Director, Center for Communication and Disparities Research
University of Rochester Medical Center, Rochester, NY
» February 19, 2015
12:00-1:00 PM - Hickey Auditorium (R11.1400)
1.00 CME (AMA PRA Category 1 Credit™ medical ethics and/or professional responsibility).
CNE, RME, Social Work CE also provided
Lunch provided - first 100 attendees 

EACH (European Association for Communication in Healthcare)
What to Teach in Communication Skills Teaching:  skills structure, and how to analyse an observed interaction
» March 19-20, 2015
Experiential Communication Skills Teaching in Health Professional Education
» March 24-25, 2015
Assessment in Communication Teaching
» March 26-27, 2015
Madingley Hall, Cambridge, UK

4-day intensive and interactive course using a learner-centered model to enhance knowledge, skills and attitudes needed to practice and teach relationship-centered communication
» June 18-21, 2015  
Drexel University, Philadelphia, PA

13th International Conference on Communication in Healthcare (ICCH) 2015
» October 25-28, 2015  
New Orleans, LA

The International Charter for Human Values in Healthcare
 -  an initiative of the International Collaborative for Communication in Healthcare -  sign the International Charter for Human Values in Healthcare.

 * This site does not host or endorse any form of commercial advertisement.

Featured Resources

PatientPilot - Free iPhone app - Clinical perspectives on breaking medical news that patients are reading

OncoTalk Teach Videos – Teaching Communication

Download free guides (pdf):

Psychosocial Support eLearning:  For MDACC Staff only
Learn about patient psychosocial needs, needs assessment, support services available, and finding resources for patients.

iPhones & iPads

I*CARE videos are compatible with iPhones and iPADs using the Safari web browser. The videos may also be viewed on most other smartphones.

I*CARE on iTunes U

How to download I*CARE Videos (pdf)

Anyone wishing a copy of the videos may download or subscribe to the videos at
I*CARE at MD Anderson on iTunes U.

Note: You must have iTunes software (a free download from Apple) installed to launch this link. (Page will open in a new browser window. MD Anderson does not endorse external sites.)

© 2014 The University of Texas MD Anderson Cancer Center