Interpersonal Communication And Relationship Enhancement: I*CARE

Welcome from Dr. Walter Baile
Professor, Behavioral Science
Director, I*CARE
The I*CARE program provides online education designed to improve communication among cancer patients, their families and their clinical team. Skillful communication is a competency that can be taught and learned. The interactions of those receiving cancer treatment and those providing it are a key factor in determining important outcomes of cancer care and improving our patients’ quality of life.
Although these materials are directed toward improving the communication skills of oncologists, other health care professionals will find the material relevant. I*CARE is a program of the Department of Faculty Development.
More about I*CARE
![]()
What you will find on this site
- Free Continuing Medical Education programs (CME AMA PRA Category 1 CreditsTM in medical ethics and/or professional responsibility) - the how-to's of patient-doctor communication, (breaking bad news, non-verbal communication skills, discussing cancer recurrence, medical errors, end of life, and more).
- Patient-doctor communication materials - managing difficult situations and how to teach these skills.
- Programs that address the requirements of the Accreditation Council for Graduate Medical Education (ACGME) - to obtain competencies in communication skills and professionalism.
- Free Risk Management Education Credit (RME) - available to physicians enrolled in The University of Texas Professional Liability Insurance Plan.
Recognition and Awards
- 2012 eHealthcare Leadership Platinum Award - Best Health/Healthcare Content -Physician/Clinician Focused Site.
- 2012 Distinguished Teaching Professor – Walter F. Baile, M.D. – Outstanding Contributions to Education
- 2012 John P. McGovern Award (American Medical Writers Association) - Walter Baile, MD, Cathy Kirkwood, MPH - Excellence in Biomedical Communication making a National/International Impact
- 2012 I*CARE listed on iCollaborative a service of AAMC's MedEdPortal
- 2010 Lynn Payer Award - Walter F. Baile, MD - Outstanding Contributions to the Literature, Theory, Practice and Teaching of Effective Healthcare Communication
- 2010 Silver People's TELLY award "Crossroads" and - 2 bronze awards (Education, Training)
- 2005 International Health & Medical Media (FREDDIE) Award - "Important Conversations"
- ACGME Outcome Project
- Health on the Net - HON Foundation - Verify here
- Healthlinks Select Site
* This site does not host or endorse any form of commercial advertisement.
Last Updated: 03/07/2013
Custom Workshops
Communication Skills Workshops for Medical Professionals (pdf) - Want to improve your communication skills? We can come to you! (for all medical professionals)
Featured Video
Simulation in
Medical Education (1:01:15)
David M. Gaba, M.D., Associate Dean for Immersive and Simulation-based Learning, Stanford University. Presented March 15, 2012.
Interview with Dr. Gaba (26:15)
CME and RME credit available.Featured Resources
PatientPilot - Free iPhone app
OncoTalk Teach Videos – Teaching Communication
Featured Article - Enhancing Communication Between Oncologists and Patients with a Computer-Based Training Program
Download free guides (pdf):Upcoming Events *
For MD Anderson Cancer Center employees only (CNE, RME, Social Work CE provided)
Communication Skills Workshops
Facilitated by: Walter F. Baile, MD and Rebecca Walters, MS, LMHC, LCAT, TEP
Difficult Conversations: Dealing with Angry Patients and Families
April 29, 2013
8:30 - 11:30 AM - FCT2.4144, Training Room A
Difficult Conversations in Supervision and Mentoring: "Setting Boundaries and Limits"
April 29, 2013
1:30 - 4:30 PM - FCT2.4144, Training Room A
To register contact Liliana DeGeus
Risk Management Education Credit, Social Work CE, Nursing CE available
Events for Everyone
Achieving Communication Excellence (ACE) Lecture Series
“Therapeutic Aspects of Clinician -- Patient Relationships”
» April 23, 2013
Dennis H. Novack, M.D.
Professor of Medicine
Associate Dean of Medical Education
Drexel University College of Medicine
12:00-1:00 PM – Hickey Auditorium (R11.1400)
Lunch will be provided to the first 150 attendees
l.00 Continuing Medical Education (AMA PRA Category 1 Credits™ in medical ethics and/or professional responsibility)
CNE, RME, Social Work CE also provided
Difficult Conversations in Healthcare: Pedagogy and Practice
» June 8, 2013
Boston Children's Hospital, Waltham, MA USA
2nd International Symposium on Language and Communication: Exploring Novelties - ISLC 2013
» June 17-19, 2013
Izmir, Turkey
2013 AACH (American Academy on Communication in Healthcare) ENRICH Course
» June 21-25, 2013
Jacksonville, FL
Worldwide Innovative Networking (WIN) 2013 Symposium: From Innovation to Implementation of Personalized Cancer Therapy
» July 10-12, 2013
Palais des Congrès, Paris, France
International Conference on Communication in Healthcare (ICCH) 2013
» Save the Date: September 29-October 2, 2013
Montreal, Canada
17h Annual Interdisciplinary Conference on
Supportive Care, Hospice and Palliative Medicine
» October 11-12, 2013
CALL FOR ABSTRACTS - deadline - February 8, 2013
* This site does not host or endorse any form of commercial advertisement.
In Memoriam
I*CARE mourns the passing of our friend and colleague Dr. Robert Buckman
More
iPhones & iPads
I*CARE videos are compatible with iPhones and iPADs using the Safari web browser. The videos may also be viewed on most other smartphones.
I*CARE on iTunes U
Anyone wishing a copy of the videos may download or subscribe to the videos at
I*CARE at MD Anderson on iTunes U.
Note: You must have iTunes software (a free download from Apple) installed to launch this link. (Page will open in a new browser window. MD Anderson does not endorse external sites.)

