Interpersonal Communication And Relationship Enhancement: I*CARE
What you will find on this site
Welcome from Dr. Walter Baile
Professor, Behavioral Science
Director, I*CARE
Although these materials are directed toward improving the communication skills of oncologists, other health care professionals will find the material relevant. I*CARE is a program of the Department of Faculty & Academic Career Enhancement (FACE).
More about I*CARE
Free CME Credit – the how-tos of patient-doctor communication (breaking bad news, non-verbal communication, discussing cancer recurrence, medical errors, end-of-life, and more).
Free RME Credit – available to physicians enrolled in The University of Texas Professional Liability Insurance Plan.
Don’t need CME? Enter here for doctor-patient communication skills materials designed to help you manage difficult conversations and how to teach these skills.
Achieving Communication Excellence – National/international experts present various aspects of clinician communication (Enter above for CME or RME credit).
Resources for patients, families & caregivers on coping with cancer.
These programs address the requirements of the Accreditation Council for Graduate Medical Education (ACGME) to obtain competencies in communication skills and professionalism. Our video demonstrations are designed to improve communication among cancer patients, their families and their clinical team. Skillful communication is a competency that can be taught and learned. The interactions of those receiving cancer treatment and those providing it are a key factor in determining important outcomes of cancer care and improving our patients’ quality of life.
Recognition and Awards
- 2013 The University of Texas System Regents' Outstanding Teaching Award – Walter F. Baile, M.D. - for delivery of the highest quality health education instruction
- 2012 eHealthcare Leadership Platinum Award - Best Health/Healthcare Content -Physician/Clinician Focused Site
- 2012 Distinguished Teaching Professor – Walter F. Baile, M.D. – Outstanding Contributions to Education
- 2012 John P. McGovern Award (American Medical Writers Association) - Walter Baile, MD, Cathy Kirkwood, MPH - Excellence in Biomedical Communication making a National/International Impact
- 2012 I*CARE listed on iCollaborative a service of AAMC's MedEdPortal
- 2010 Lynn Payer Award - Walter F. Baile, MD - Outstanding Contributions to the Literature, Theory, Practice and Teaching of Effective Healthcare Communication
- 2010 Silver People's TELLY award "Crossroads" and - 2 bronze awards (Education, Training)
- 2005 International Health & Medical Media (FREDDIE) Award - "Important Conversations"
- ACGME Outcome Project
- Health on the Net - HON Foundation - Verify here
- Healthlinks Select Site
* This site does not host or endorse any form of commercial advertisement.
Last Updated: 07/22/2013
Custom Workshops
Communication Skills Workshops for Medical Professionals (pdf) - Want to improve your communication skills? We can come to you! (for all medical professionals)
Featured Video
Therapeutic Aspects of Clinician-Patient Relationships (57:54)
Dennis Novack, M.D., Associate Dean of Medical Education
Professor of Medicine, Drexel University College of Medicine
Interview with Dr. Novack (33:41)
Featured Resources
PatientPilot - Free iPhone app
OncoTalk Teach Videos – Teaching Communication
Featured Article - Enhancing Communication Between Oncologists and Patients with a Computer-Based Training Program
Download free guides (pdf):Upcoming Events *
For MD Anderson Cancer Center employees only (CNE, RME, Social Work CE provided)
Communication Skills Workshops
Facilitated by: Walter F. Baile, MD and Rebecca Walters, MS, LMHC, LCAT, TEP
WORKSHOPS WILL RESUME IN FALL 2013
To register contact icare@mdanderson.org
Risk Management Education Credit, Social Work CE, Nursing CE available
Events for Everyone
Achieving Communication Excellence (ACE) Lecture Series
RESUMES Fall 2013
Mindful Practice: Enhancing Quality of Care, Quality of Caring and Resilience Course directors: Ronald Epstein MD and Mick Krasner MD
» October 9-12, 2013 - Session I
» May 7-10, 2014 - Session II
Chapin Mill Retreat Center, Batavia, NY
17th Annual Interdisciplinary Conference on
Supportive Care, Hospice and Palliative Medicine
» October 11-12, 2013
CALL FOR ABSTRACTS - deadline - February 8, 2013
Expressive Therapies Summit
» November 7-10, 2013
New York, NY
2014 WIN Symposium - WINning Combinations for Precision Cancer Medicine - Breakthrough Biomarker Investigations and Combined Therapeutic Approaches
» June 23-24, 2014
Marriott Rive Gauche Hotel, Paris, France
The International Charter for Human Values in Healthcare - an initiative of the International Collaborative for Communication in Healthcare - sign the International Charter for Human Values in Healthcare.
* This site does not host or endorse any form of commercial advertisement.
iPhones & iPads
I*CARE videos are compatible with iPhones and iPADs using the Safari web browser. The videos may also be viewed on most other smartphones.
I*CARE on iTunes U
Anyone wishing a copy of the videos may download or subscribe to the videos at
I*CARE at MD Anderson on iTunes U.
Note: You must have iTunes software (a free download from Apple) installed to launch this link. (Page will open in a new browser window. MD Anderson does not endorse external sites.)