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Interpersonal Communication And Relationship Enhancement: I*CARE

What you will find on this site


Welcome from Dr. Walter Baile
Professor, Behavioral Science
Director, I*CARE

Although these materials are directed toward improving the communication skills of oncologists, other health care professionals will find the material relevant. I*CARE is a program of the Department of Faculty & Academic Development.
More about I*CARE

Free CME Credit (Ethics and/or Professional Responsibility) – the how-tos of patient-doctor communication (breaking bad news, non-verbal communication, discussing cancer recurrence, medical errors, end-of-life, and more). 

Free RME Credit – available to physicians enrolled in The University of Texas Professional Liability Insurance Plan.

Don’t need CME?  Enter here for doctor-patient communication skills materials designed to help you manage difficult conversations and how to teach these skills.

Achieving Communication Excellence – National/international experts present various aspects of clinician communication (Enter above for CME or RME credit).

Resources for patients, families & caregivers on coping with cancer.

These programs address the requirements of the Accreditation Council for Graduate Medical Education (ACGME) to obtain competencies in communication skills and professionalism. Our video demonstrations are designed to improve communication among cancer patients, their  families and their clinical team.  Skillful communication is a competency that can be taught and learned.  The interactions of those receiving cancer treatment and those providing it are a key factor in determining important outcomes of cancer care and improving our patients’ quality of life.  

Recognition and Awards

* This site does not host or endorse any form of commercial advertisement.


Last Updated: 12/11/2013

Custom Workshops

Communication Skills Workshops for Medical Professionals (pdf) - Want to improve your communication skills? We can come to you! 

Hudson Valley Psychodrama Institute 
Communication Skills in Action Workshop

December 5-7, 2014,
Ulster County, NY

What’s New on I*CARE

Easy instructions to download I*CARE Videos at iTunes University (pdf).

Online CME and RME Submission:  Print your certificate immediately online.    

Featured Video

“What to Say When the Chemo Did Not Work" - Anthony Back, M.D., University of Washington
Strategies and common pitfalls for dealing with situations in which therapy has been ineffective - how to support hope, maintain trust, and make transitions in goals of care.

View with CME credit
- designated by The University of Texas MD Anderson Cancer Center for 1.25 AMA PRA Category 1 CreditsTM 
View without CME credit

Upcoming Events

MD Anderson employees ONLY (CNE, RME, Social Work CE)

Communication Skills Workshops
Walter Baile, MD & Rebecca Walters, MS, LMHC, LCAT, TEP
Next workshops announced in November.


ACE Lecture Series resumes 12/9/14
UTMD Anderson Cancer Center presents:
Achieving Communication Excellence (ACE) Lecture Series 
1.00 CME (AMA PRA Category 1 Credit™ medical ethics and/or professional responsibility).
CNE, RME, Social Work CE also provided
Lunch provided - first 100 attendees 

Learn Serve Lead 2014:  The AAMC Annual Meeting
Call for Abstracts
» November 7-11, 2014
Chicago, IL

Hudson Valley Psychodrama Institute
Communication Skills in Action Workshop

» December 5-7, 2014
Ulster County, NY

The International Charter for Human Values in Healthcare
 -  an initiative of the International Collaborative for Communication in Healthcare -  sign the International Charter for Human Values in Healthcare.

 * This site does not host or endorse any form of commercial advertisement.

Featured Resources

PatientPilot - Free iPhone app - Clinical perspectives on breaking medical news that patients are reading

OncoTalk Teach Videos – Teaching Communication

Download free guides (pdf):

Psychosocial Support eLearning:  For MDACC Staff only
Learn about patient psychosocial needs, needs assessment, support services available, and finding resources for patients.

iPhones & iPads

I*CARE videos are compatible with iPhones and iPADs using the Safari web browser. The videos may also be viewed on most other smartphones.

I*CARE on iTunes U

How to download I*CARE Videos (pdf)

Anyone wishing a copy of the videos may download or subscribe to the videos at
I*CARE at MD Anderson on iTunes U.

Note: You must have iTunes software (a free download from Apple) installed to launch this link. (Page will open in a new browser window. MD Anderson does not endorse external sites.)

© 2014 The University of Texas MD Anderson Cancer Center