Earn Free Risk Management Credit Online
Only available to Physicians enrolled in The University of Texas Professional Liability Insurance Plan
How to Apply for Risk Management Education (RME) Credit
- All active, full-time MD Anderson Cancer Center medical staff and clinical trainees are required to obtain five credit hours of Risk Management Education per year.
- Carry-over credit from year to year is not allowed. A one-time credit is allowed for each module.
- You may not view the same module in another one-year period and get credit for it.
- If you are applying for both CME and Risk Management credits for the same module, you MUST view the video through the CME link and then print both the CME forms (found on the right side of the video page) and the Risk Management forms (found below the video window) and send to the appropriate offices.
Note: ACE lecture series (Section 4): To obtain RME credit, you may either attend or view online.
Below you will find video material available for RME credit. These videos are identical to the ones you’ll find in other parts of this Web site. However, they are organized in "modules" or "courses" so that RME credit is awarded.
To obtain RME credit
- View all videos in the module. Each link will open a new window.
- When finished, complete the Risk Management Continuing Education Form (pdf) that can be found by clicking the link that appears under the video pane.
- Check off sessions you have viewed, sign, date and fax to:
Cathy Kirkwood, M.P.H.
I*CARE Project Director
- Or you may scan and e-mail to: email@example.com
Fundamental Principles of Communication – Section 1
1.1 - Introduction to Basic Principles – CLASS-EVE-SPIKES-CONES in Depth(2 RME Credit Hours - 113 minutes + reading) In this course, you'll learn about four useful communication strategies: CLASS, EVE, SPIKES and CONES.
Introduction to Basic Principles: CLASS-EVE-SPIKES-CONES (11:44)
CLASS - in depth (5 videos - 57 minutes)
SPIKES - in depth (5 videos - 33 minutes)
CONES - in depth (2 videos - 11 minutes)
1.2 - Introduction to Basic Principles – Non-Verbal Communication Skills in Depth(1 RME Credit Hour - 23 minutes + reading) In this course, Dr. Robert Buckman will illustrate how to pay attention to non-verbal behavior in a clinical encounter.
Non-Verbal Communication Skills (22:52)
1.3 - Introduction to Basic Principles - Did They Get It? Strategies for Making Sure Patients and Families Understand Your Message(1 RME Credit Hour - 56 minutes) This video demonstrates key communication strategies that are essential when talking with patients and families and ensuring that they understand important information about their treatment plan.
Did They Get It? Strategies for Making Sure Patients and Families Understand Your Message (55:46)
Managing Difficult Communication – Section 2
2.1 - Difficult Situations: Crossroads(1 RME Credit Hour - 55 minutes + reading) In this course, Dr. Robert Buckman will show patient/physician interactions in which several emotionally laden points occur.
Crossroads (10 videos - 55 minutes)
2.2 - Spectrum of Care: Mr. Carter (Diagnosis, Follow up, Transition To Palliative Care, End of Life)(1 RME Credit Hour - 43:51) In the following interactions with Mr. Carter, you will get to follow him throughout the course of his illness by way of observing the interaction between him and his oncologist at four stages of his disease: at his initial diagnosis, at a well-patient follow-up, at a point of disease recurrence and transition to palliative care, and at the end of life.
Mr. Carter (8 videos - 44 minutes)
2.3 - Spectrum of Care: Mrs. Anderson (Clinical Trials, Recurrence, Saying Goodbye)(1 RME Credit Hour - 67:25) Mrs. Anderson has been referred to a medical oncologist without much explanation for the reason. She is a candidate for a clinical trial comparing three different adjuvant therapy regimens. Here the doctor is seen discussing the clinical trial and then later in her illness dealing with recurrence and end of life issues.
Mrs. Anderson (6 videos - 67 minutes)
2.4 - Spectrum of Care: Mrs. Wright (Surgeon Said He Got it All, Recurrence, Transition to Palliative Care)(1 RME Credit Hour - 45:39) When we first meet her, Mrs. Wright has been diagnosed with colon cancer, and has had her initial surgery. She arrives at the oncologist's office two weeks after her surgery, unaware of the seriousness of her disease, and unaware that she will require further treatment. View how the oncologist handles this and other sensitive communication during the course of her illness.
Mrs. Wright (6 videos - 46 minutes)
2.5 - Difficult Situations
(1 RME Credit Hour - 51:03) Here you will see four videos dealing with difficult communication.
An Error Has Occurred... (2 videos - 10 minutes)
I'm Going To Mexico (2 videos - 13 minutes)
My Mother's Not To Be Told (2 videos - 12 minutes)
Don't Give Up On My Mother (2 videos - 15 minutes)
2.6 - Difficult Situations(1 RME Credit Hour - 49:39) Here you will see four videos dealing with difficult communication.
Your Father Has died (2 videos - 14 minutes)
I Will Not Take Tamoxifen... (2 videos - 12 minutes)
We'd Like To Discontinue Ventilation (2 videos - 13 minutes)
I'd Like More Information About Euthanasia (2 videos - 12 minutes)
2.7 - Difficult Situations and Special Situations (Telephone Conversations)(1 RME Credit Hour - 34:27) Here you will see two videos dealing with difficult communication and three different types of conversations in which information about an abnormality is communicated over the telephone.
How Much Time Have I Got? (2 videos - 17 minutes)
The Patient Is Angry (2 videos - 7 minutes)
Telephone Conversations (4 videos - 11 minutes)
2.8 - Special Situations(1 RME Credit Hour - 66:41) Genetic counseling is a topic of major interest to many patients who want to know if they're at increased risk. Here's an example of how a practitioner can assess the need and make a referral for genetic testing. The patient is then interviewed by a genetic counselor and you can watch the disclosure of both positive and negative test results.
Genetic Counseling (5 videos - 67 minutes)
2.9 - Special Situations
(1 RME Credit Hour - 14:33) We must recognize the impact of Culturally Competent Care on the patient-physician relationship and understand how cultural competence builds trust and improves communication. This module is designed to help enhance your skills in cross cultural communication.
Culturally Competent Care (5 videos -14:33 minutes)
2.10 - Complementary/Alternative/Integrative Therapies: Important Conversations - Talking with Patients About Complementary Therapies(1 RME Credit Hour - 64:25) This video describes why it is important for the physician to ask what complementary therapies patients are using and useful strategies of how you may go about it
Talking With Patients About Complementary Therapies (64:25)
2.11 - Complementary/Alternative/Integrative Therapies: Important Conversations - Patients Talk About Complementary Therapies and Cancer and Important Conversations - Complementary Therapies...What You Must Ask and Why(1 RME Credit Hour - 33:58) These videos describe the experiences that some patients have had in using complementary medicines. It will assist you in understanding why these therapies are important to patients. The last video emphasizes the importance of communicating with patients about complementary therapies in regard to interactions these therapies may have with conventional treatment, the physician’s legal and ethical responsibility, and how to provide guidance to the patient.
Patients Talk About Complementary Therapies and Cancer (13:58)
Complementary Therapies…What You Must Ask and Why (20:00)
Managing Stress – Section 3
3.1 - On Being An Oncologist: William Hurt, Megan Cole(1 RME Credit Hour - 39:44) The following is a reflection on the challenges of treating a life-threatening illness such as cancer brought home by actors William Hurt and Megan Cole. [workbook available (pdf)]
On Being An Oncologist (39:44)
Achieving Communication Excellence (ACE) Lecture Series – Section 4
4.0 - Various Topics(1 RME Credit Hour per lecture - approximately one hour each) The following are videotaped lectures of guest speakers who participated in our I*CARE Achieving Communication Excellence (ACE) lecture series.
ACE Lecture Series
Other Videos – Section 5
5.1 - Communicating with Cancer Patients & Families: Can it be Taught, Learned, or Assessed?(1 RME Credit Hour - 48:22)
Communicating with Cancer Patients & Families: Can it be Taught,
Learned, or Assessed? (48:22)
5.2 - Medical Errors, Professionalism, and Ethics(1 RME Credit Hour - 50:50) An Ethics Education event focusing on the patient-doctor relationship, truth-telling, and ethics in medical oncology.
Medical Errors, Professionalism, and Ethics (50:50)
An Ethics Education captioned video of a lecture by Dr. Antonella Surbone focusing on the patient-doctor relationship, truth-telling, and ethics in medical oncology.
NOTE: This video is available only to MD Anderson Cancer Center Employees.
5.3 - Talking About Impairment(1 RME Credit Hour) MD Anderson's Practitioner Peer Assistance Committee presents information on impaired physicians...what to do if you recognize one and where to go for help.
Talking About Impairment (1:0415)
5.4 - Using Action Methods to Improve Communication Skills & The Crisis of Cancer (Must view both)(1 RME Credit Hour) Action methods are derived from psychodrama and sociodrama using group enactments of life situations to help clients deepen their understanding of and resolve interpersonal conflicts or other issues. Four cancer survivors describe what they need from their doctors. This video is filled with tips to help clinicians support their patients during "The Crisis of Cancer."
Using Action Methods to Improve Communication Skills (20:47)
The Crisis of Cancer (12:46)
Applying for both CME and RME?
If you are applying for both CME and RME for the same module, you MUST view the video through the CME link and then print both the CME forms (found on the right side of the video page) and the RME forms (found below the video window) and send to the appropriate offices.