Earn Free Continuing Medical Education Credit Online
I*CARE offers free online CME credit through video courses that focus on patient-doctor communication. CME Certificates will be provided within 10 business days of completion.
- Fundamental Principles in Communication (2 modules)
- Managing Difficult Communication (8 modules)
- Achieving Communication Excellence (ACE) online lecture series
- On Being an Oncologist, featuring actors William Hurt and Megan Cole
- Other Videos
Additional resources for obtaining CME credit
- European School of Oncology Online Educational Resources - The European School of Oncology offers a distance learning program on the Internet called e-ESO. These sessions are CME and ESMO MORA accredited. CME credits are also recognized as Physician’s Recognition Award (AMA PRA category 1 credits) by the American Medical Association.
- BMJ Learning - is the leading online provider of continuing medical education (CME) and postgraduate training for doctors and other healthcare professionals. Covering a range of clinical and non-clinical topics, the website contains over 900 online modules written by experts and peer reviewed. BMJ Learning is accredited by several authorities providing a quick and convenient way to earn CME credits.
How to Obtain Free CME Credit
- Select the course you wish to complete.
- Read the CME information that precedes the set of videos in the course. The Accreditation Council for Continuing Medical Education guidelines require that you read the CME Information before viewing the videos for CME credits.
- View all the videos in the course.
- Complete the registration form, course evaluation and post test found after the last video in the course on the right side of the page and fax to the number specified on the registration form or you may scan it and e-mail it to: SECantu@mdanderson.org.
- MD Anderson health care professionals will be e-mailed confirmation of CME credit and this will be reflected on their MD Anderson CME transcript.
- If you are not an MD Anderson health care professional, a certificate of completion will be mailed to you from our CME office within 10 business days of completion (713-792-5357).
We recommend that you complete Fundamental Principles in Communication before moving to Managing Difficult Communication.
Please address questions about this CME program to Cathy Kirkwood, M.P.H., project director, I*CARE, at icare@mdanderson.org.
Fundamental Principles in Communication 
Basic Strategies
In this course, you'll learn about four useful communication strategies: CLASS, SPIKES, EVE and CONES.(13 videos - 1 hour 53 minutes)
This module has been designated by The University of Texas MD Anderson Cancer Center for 2.00 AMA PRA Category 1 CreditsTM: Begin CME (Ethics) credits
Non-Verbal Communication
Dr. Robert Buckman discusses techniques for effectively using non-verbal communication. You will find how paying attention to non-verbal behavior in the clinical encounter can help you with the messages that you send to others.(1 video - 24 minutes)
This module has been designated by The University of Texas MD Anderson Cancer Center for 1.00 AMA PRA Category 1 CreditsTM: Begin CME (Ethics) credits
Managing Difficult Communication 
Accreditation/Credit Designation for Managing Difficult Communication Modules, Excluding Module #4
The University of Texas MD Anderson Cancer Center is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
The University of Texas MD Anderson Cancer Center designates this enduring material activity for a maximum of 8.00 AMA PRA Category 1 CreditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
This enduring material has been designated by The University of Texas MD Anderson Cancer Center for 8.00 AMA PRA Category 1 CreditsTM in medical ethics and/or professional responsibility.
You may claim AMA PRA Category 1 CreditsTM as indicated for each individual module.
Difficult Communication Module 1
Mr. Carter - Disbelief/Denial
In the following interactions with Mr. Carter, you will get to follow him throughout the course of his illness by way of observing the interaction between him and his oncologist at four stages of his disease: at his initial diagnosis, at a well-patient follow-up, at a point of disease recurrence and transition to palliative care, and at the end of life.(8 videos - 41 minutes)
This module has been designated by The University of Texas MD Anderson Cancer Center for 1.00 AMA PRA Category 1 CreditTM: Begin CME (Ethics) credits
Difficult Communication Module 2
Mrs. Anderson - Clinical Trial/Recurrence/End of Life
Mrs. Anderson has been referred to a medical oncologist without much explanation for the reason. She is a candidate for a clinical trial comparing three different adjuvant therapy regimens. Here the doctor is seen discussing the clinical trial and then later in her illness dealing with recurrence and end of life issues.(6 videos - 68 minutes)
This module has been designated by The University of Texas MD Anderson Cancer Center for 1.50 AMA PRA Category 1 CreditsTM: Begin CME (Ethics) credits
Difficult Communication Module 3
Mrs Wright - Serious Illness/Sensitive Discussions
When we first meet her, Mrs. Wright has been diagnosed with colon cancer, and has had her initial surgery. She arrives at the oncologist's office two weeks after her surgery, unaware of the seriousness of her disease, and unaware that she will require further treatment. View how the oncologist handles this and other sensitive communication during the course of her illness.(2 videos - 46 minutes)
This module has been designated by The University of Texas MD Anderson Cancer Center for 1.00 AMA PRA Category 1 CreditTM: Begin CME (Ethics) credits
Difficult Communication Module 4
NOTE: This video is in addition to modules 1-3 and 5-8 and has separate CME forms.
This module will show you a patient/physician interaction in which several choice points occur. These are points at which the content is emotionally laden and where the type of response the physician chooses can change the course of the interview and the quality of the interaction.(10 videos - 55 minutes)
This module has been designated by The University of Texas MD Anderson Cancer Center for 1.50 AMA PRA Category 1 CreditsTM: Begin CME (Ethics) credits
Difficult Communication Module 5
An Error has OccurredI'm Going To Mexico
My Mother is Not to be Told
Don't Give Up on My Mother
Here you will see four videos dealing with difficult communication:
- The physician must inform the patient's son that she received the wrong dose of chemotherapy.
- The patient states she will seek alternative therapy.
- The patient's son says his mother is not to be told that she has cancer. The son will be translating for the doctor.
- The patient's son is concerned that his mother's treatment plan has become palliative rather than curative.
(8 videos - 50 minutes)
Difficult Communication Module 6
Your Father Has DiedI Will Not Take Tamoxifen
Discontinuing Ventilation
Euthanasia
In these four videos you will see:
- The patient's daughter is informed that her father has died unexpectedly. The physician hasn't met the daughter and isn't the patient's physician.
- Mrs. Adler is a good candidate for tamoxifen, but says she will not take it.
- The physician must tell Mr. Eden's family that continued mechanical life support is no longer appropriate.
- The patient makes a direct request for information about euthanasia.
(8 videos - 51 minutes)
Difficult Communication Module 7
How Much Time Have I GotPatient Is Angry
Telephone Conversations
These three videos show:
- Mr. Kerr has been recently diagnosed with small cell carcinoma of the lung and wants to know if he should go ahead with the purchase of a condo.
- The patient is angry because he found the Barium Enema uncomfortable and degrading.
- Three different types of conversations in which information about an abnormality is communicated over the telephone.
(8 videos - 35 minutes)
Difficult Communication Module 8
Genetic counseling is a topic of major interest to many patients who want to know if they're at increased risk. Here's an example of how a practitioner can assess the need and make a referral for genetic testing. The patient is then interviewed by a genetic counselor and you can watch the disclosure of both positive and negative test results.(5 videos - 67 minutes)
This module has been designated by The University of Texas MD Anderson Cancer Center for 1.50 AMA PRA Category 1 CreditsTM: begin CME (Ethics) credits
I*CARE Achieving Communication Excellence 
ACE 2013: These lectures are presented by national and international communication skills experts who participated in our I*CARE Achieving Communication Excellence (ACE) lecture series. They may be taken together or separately.(4 video lectures)
Each module has been designated by The University of Texas MD Anderson Cancer Center for 1.25 AMA PRA Category 1 CreditsTM per lecture: Begin CME (Ethics) credits
ACE 2012: These lectures are presented by national and international communication skills experts who participated in our I*CARE Achieving Communication Excellence (ACE) lecture series. They may be taken together or separately.
(5 video lectures)
Each module has been designated by The University of Texas MD Anderson Cancer Center for 1.25 AMA PRA Category 1 CreditsTM per lecture: Begin CME (Ethics) credits
ACE 2009-2011: The lectures in this section were videotaped in previous years and are also presented by national and international communication skills experts who participated in our I*CARE Achieving Communication Excellence (ACE) lecture series. They may be taken together or separately.
(12 video lectures)
Each module has been designated by The University of Texas MD Anderson Cancer Center for 1.25 AMA PRA Category 1 CreditsTM per lecture: Begin CME (Ethics) credits
On Being An Oncologist 
The following is a reflection on the challenges of treating a life-threatening illness such as cancer brought home by actors William Hurt and Megan Cole.(1 video + workbook)
This module has been designated by The University of Texas MD Anderson Cancer Center for 3.00 AMA PRA Category 1 CreditsTM: Begin CME (Ethics) credits
Other Videos 
Bibliography (pdf file opens in new window)
CME Topics
Continuing Medical Education (CME) Information
The videos in this section are approved for Continuing Medical Education (AMA PRA Category 1 CreditTM in medical ethics and/ or professional responsibility) through The University of Texas MD Anderson Cancer Center. CME Certificates will be provided within 10 business days of completion.
John P. McGovern Award for Excellence in Biomedical Communication
Telly Awards 2010
I*CARE Wins 3 Telly Awards for "Crossroads" module



