Difficult Communication Module 7
Pearls & Pitfalls: Telephone Conversations
Applying for CME and RME Credit
Note: If applying for CME credit, be sure you have entered through the Earn Free CME Credit Online page. The Accreditation Council for Continuing Medical Education guidelines require that you read the CME Information before viewing the videos for CME credits.
View the video and complete the sheet below to submit and print your CME and/or RME certificate.
Transcripts and Captions
Viewing the transcript will assist you with answering the Post Test Questions.
All videos on this web site have closed captioning (text appears under video) and transcripts that can be accessed by clicking on their respective icons. You may print the transcript by copying it into a Word document.