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Difficult Communication Module 7

Pearls & Pitfalls: Telephone Conversations


Applying for CME and RME Credit

Note: If applying for CME credit, be sure you have entered through the Earn Free CME Credit Online page. The Accreditation Council for Continuing Medical Education guidelines require that you read the CME Information before viewing the videos for CME credits. 

View the video and complete the sheet below to submit and print your CME and/or RME certificate.  

Registration, Evaluation, Post-test, Print CME and/or RME Certificate

CME Contact:
RME Contact:

Transcripts and Captions

Viewing the transcript will assist you with answering the Post Test Questions.

All videos on this web site have closed captioning (text appears under video) Closed Captions and transcripts Show Transcripts that can be accessed by clicking on their respective icons. You may print the transcript by copying it into a Word document.

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