Achieving Communication Excellence (ACE) 2013 Lecture Series
The University of Texas MD Anderson Cancer Center
Video Library of Communication Skills
Achieving Communication Excellence (ACE) Lecture Series 2013
View above Accreditation/Credit Designation Document (pdf opens in new window)
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View the selected video. Print the CME form (right side of page outside video window) and/or RME form (below video window) to apply for credit.
NOTE: If you are having trouble accessing the I*CARE videos.
Improving Physician Communication Skills at a Large Academic Medical Center: The Cleveland Clinic Experience (56:48)
Dr. Gilligan discusses the challenges facing healthcare institutions that wish to improve communication between providers and patients, the implementation of a communication skills program for physicians and the key elements to its success. Presented May 1, 2012.
Timothy Gilligan, M.D., Co-director, Center for Excellence in Healthcare Communication
Medical Director, Inpatient Solid Tumor Oncology,
Program Director, Hematology/Oncology Fellowship Program
Therapeutic Aspects of Clinician-Patient Relationships (57:54)
Dr. Novack discusses the therapeutic aspects of clinician –patient relationships.
Dennis Novack, M.D., Associate Dean of Medical Education
Professor of Medicine
Drexel University College of Medicine
From Teaching Oncologists Communication Skills: From Microprocessing to Microprocessor (52:27)
Dr. Tulsky discusses teaching communication skills to oncologists. Presented February 12, 2013.
James A. Tulsky, M.D., Professor of Medicine and Nursing
Chief, Duke Palliative Care
From Doctor to Patient: Cancer, Pain and Dying (57:03)
Dr. Patt discusses his journey from being a successful doctor to a stage IV lung cancer patient. Presented November 6, 2012.
Richard B. Patt, M.D.
Associate Professor of Anesthesiology and Neuro-Oncology
Director of Anesthesia Pain Services and Deputy Chief, department of Pain and Symptom Management, MD Anderson Cancer Center
Medical Director of Inpatient Services, Hospice at The Texas Medical Center
President and Chief Medical Officer, The Patt Center for Cancer Pain and Wellness
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Continuing Medical Education (CME) Information
The videos in this section are approved for Continuing Medical Education (AMA PRA Category 1 CreditTM in medical ethics and/ or professional responsibility) through The University of Texas MD Anderson Cancer Center. CME Certificates will be provided within 10 business days of completion.
Risk Management Education Credit (RME) Information
All active, full-time medical staff and clinical trainees are required to obtain five credit hours of risk management education (RME) every year. Any module listed in the RME section can be taken for RME credit. You may apply for both CME and RME credits for the same module, but you MUST view the video through the CME link. The Fundamental Principles and Managing Difficult Communication modules will allow you to register and print both RME and/or CME certificates online. For all other modules, you must view the video and then print the CME forms (found on the right side of the video page) and/or the RME form (found below the video window) and send to the appropriate offices.
NOTE: RME credit is available only to Physicians enrolled in The University of Texas Professional Liability Insurance Plan.