How much time have I got?
Mr. Kerr learned two weeks ago that he has small cell carcinoma of the lung. He and his wife had been in the process of buying a condo in Florida before he was diagnosed. He wants to know whether to go ahead with it nor not.
In this scenario a patient faces some important decisions. Often these concerns are hidden behind "difficult questions".
What to watch for
It is important in this situation that the clinician not be drawn into making decisions for the patient, or responding to the question with a factual answer, but instead determining what information would be helpful to them and providing it in a context relative to the patient's needs.
Watch for the various ways that the physician avoided making the decision for the patient, while still supporting his need to make it.
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Risk Management Education (RME) Credit Available
Certain material on this site is available for Risk Management Education Credit for physicians enrolled in the The University of Texas Professional Liability Insurance Plan only. To obtain credit you must use the “Earn Free Risk Management Credit Online” link on the left. RME is only available to those who have UT Professional Liability Insurance.
Applying for both CME and RME?
If you are applying for both CME and RME for the same module, you MUST view the video through the CME link The Fundamental Principles section and Managing Difficult Communication section will now allow you to register and print both RME and CME certificates upon completion of the module. All other modules you must view the videos and then print both the CME forms (found on the right side of the video page) and the RME forms (found below the video window) and send to the appropriate offices. NOTE: RME is only available to those who have UT Professional Liability Insurance.