Skip to Content

Don't give up on my mother

The situation
The patient's son approaches the physician with a concern about his mother's treatment plan, which has become palliative rather than curative in intent.

Communication issues
The physician must remain ever aware that this can be an emotional time and an emotional issue for family members. When interactions are emotion-laden, it is important to primarily address the emotions before attempting to discuss the issues.

What to watch for
Don't give up on my MotherThis scenario illustrates how when confronted with strong emotions, it is best to explore them rather than react to them. As you'll see here, the underlying concern is not always the one that is stated.

Note how the physician uses the narrative approach to re-direct the conversation. He also uses another useful technique: he relies on the biology/behavior of cancer to alleviate the son's possible guilt feelings, and help him come to a better acceptance of the situation.

View Vignette: Don't Give Up On My Mother (9:38)
Pearls & Pitfalls: Expert Comment (5:02)

PDF File Pocket Guide of Culturally Competent Communication - Free download of ways cultural competence can help you plan patient care.

 

Previous Previous

Free CME Credit Available

Certain material on this site is available for Continuing Medical Education Credit. To obtain credit you must use the “Earn Free CME Credit Online” link on the left.

Risk Management Education (RME) Credit Available

Certain material on this site is available for Risk Management Education Credit for physicians enrolled in the The University of Texas Professional Liability Insurance Plan only. To obtain credit you must use the “Earn Free Risk Management Credit Online” link on the left.  RME is only available to those who have UT Professional Liability Insurance.

Applying for both CME and RME?

If you are applying for both CME and RME for the same module, you MUST view the video through the CME link   The Fundamental Principles section and Managing Difficult Communication section will now allow you to register and print both RME and CME certificates upon completion of the module.  All other modules you must view the videos and then print both the CME forms (found on the right side of the video page) and the RME forms (found below the video window) and send to the appropriate offices.  NOTE:  RME is only available to those who have UT Professional Liability Insurance.


© 2014 The University of Texas MD Anderson Cancer Center