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Clinical Communication Skills Video Library

In these sections you will find videos designed to help you learn and teach communication skills. New topics are added throughout the year. This link cannot be used to obtain continuing education credit.

Continuing Education Credit

  • To obtain CME or Risk Management Credit, you MUST enter through the Free CME or Free Risk Management links in the left hand navigation pane.
  • If you are applying for both CME and Risk Management credits for the same module, you MUST view the video through the CME link and then print both the CME forms (found on the right side of the video page) and the Risk Management forms (found below the video window) and send to the appropriate offices.

Fundamental Principles

  • Video scenarios of patient-doctor communication that demonstrate the use of fundamental principles and strategies exemplified in a number of situations that oncologists commonly encounter.
  • Learn strategies that will help you with any clinical encounter.
  • CME credit available.
  • Risk Management Education - available only to physicians enrolled in The University of Texas Professional Liability Insurance Plan).

Managing Difficult Communication

  • Video scenarios of patient-doctor interactions that demonstrate the use of fundamental principles and advanced communication strategies exemplified in a number of situations that oncologists commonly encounter: telling a patient that he or she has cancer or that it has recurred, that a medical error has been made, that it's time to transition to supportive care...and more.
  • CME credit available.
  • Risk Management Education - available only to physicians enrolled in The University of Texas Professional Liability Insurance Plan.

Achieving Communication Excellence (ACE) Lecture Series

  • Videotaped lectures of national/international guest speakers on various topics of interest.
  • CME credit available.
  • Risk Management Education - available only to physicians enrolled in The University of Texas Professional Liability Insurance Plan).

Other Videos

Did They Get It? Strategies for Making Sure Patients and Families Understand Your Message

  • This video demonstrates key communication strategies that are essential when talking with patients and families and ensuring that they understand important information about their treatment plan. Presented by: Daniel Epner, M.D., Associate Professor, Department of General Oncology, Medical Director, International Center, The University of Texas MD Anderson Cancer Center.
  • Risk Management Education - available only to physicians enrolled in The University of Texas Professional Liability Insurance Plan).

On Being an Oncologist

  • William Hurt and Megan Cole assume the personas of various doctors using dialogue gathered by physician focus groups.
  • CME credit available.
  • Risk Management Education - available only to physicians enrolled in The University of Texas Professional Liability Insurance Plan).

I*CARE Roundtable

  • Learn the latest research and what leaders in the field have to say by watching interviews of national/international experts in the field of communication.

Caring for the Patient – The Caregiver's Perspective

  • Families and loved ones discuss their experiences in supporting their loved one after a cancer diagnosis, as well as providing for their own well-being.

Cancer and Marriage - Four Couples

  • When a patient is diagnosed with cancer, both husband and wife may feel intense emotions, but often from diverse perspectives. These differences can bring conflict or closeness depending on how they are handled.

Communication and Relationship Skills for Health Professionals

  • An easy-to-use learning tool (for self-learning and/or use in workshops)

Communicating with Cancer Patients & Families: Can it be Taught, Learned or Assessed?

  • Describes some of the road blocks to effective communication, and how we teach communication skills across the spectrum of oncology professionals.
  • Risk Management Education - available only to physicians enrolled in The University of Texas Professional Liability Insurance Plan).

Using Action Methods to Improve Communication Skills

  • Action methods are derived from psychodrama sociodrama using group enactments of life situations to help clients deepen their understanding of and resolve interpersonal conflicts or mental problems. (For RME credit, you must view this video and “The Crisis of Cancer”).
  • Risk Management Education - available only to physicians enrolled in The University of Texas Professional Liability Insurance Plan).

The Crisis of Cancer

  • Four cancer survivors describe what they need from their doctors. This video is filled with tips to help clinicians support their patients during "The Crisis of Cancer." (For RME credit, you must view this video and “Using Action Methods to Improve Communication Skills”).
  • Risk Management Education - available only to physicians enrolled in The University of Texas Professional Liability Insurance Plan).

Kid to Kid: Learning to Cope When Your Parent Has Cancer   (en Español)

  • A video to help parents and their children learn healthy ways to discuss and cope with a cancer diagnosis in the family

Talking About Side Effects of Cancer Treatments

  • Wendy Harpham, M.D., a physician and cancer survivor, talks about side effects and how to discuss them with your doctor. Free Pocket Guide download (pdf)

Talking About Impairment

  • MD Anderson's Practitioner Peer Assistance Committee presents information on impaired physicians...what to do if you recognize one and where to go for help. View presentation (pdf).
  • Risk Management Education - available only to physicians enrolled in The University of Texas Professional Liability Insurance Plan).

Medical Errors, Professionalism, and Ethics

  • (Internal MD Anderson video) An Ethics Education captioned video of a lecture by Dr. Antonella Surbone focusing on the patient-doctor relationship, truth-telling, and ethics in medical oncology.
  • Risk Management Education - available only to physicians enrolled in The University of Texas Professional Liability Insurance Plan).

Difficult Conversations

  • Due to cultural issues and educational gaps, doctors in some countries struggle significantly with one or more of these talks. In these videos made for Italian clinicians, Dr. Silvia Tanzi illustrates “best practices” of disclosing unfavorable medical information.
  • These videos are in Italian

Free CME Credit Available

Certain material on this site is available for Continuing Medical Education Credit. To obtain credit you must use the “Earn Free CME Credit Online” link on the left.

Risk Management Education (RME) Credit Available

Certain material on this site is available for Risk Management Education Credit for physicians enrolled in the The University of Texas Professional Liability Insurance Plan only. To obtain credit you must use the “Earn Free Risk Management Credit Online” link on the left.

Applying for both CME and RME?

If you are applying for both CME and RME for the same module, you MUST view the video through the CME link and then print both the CME forms (found on the right side of the video page) and the RME forms (found below the video window) and send to the appropriate offices.

Filming I*CARE Videos

Walter Baile, M.D. works with Greg West, Director, UT Television to produce I*CARE videos.

I*CARE on iTunes U

How to download I*CARE Videos (pdf)

Anyone wishing a copy of the videos may download or subscribe to the videos at
I*CARE at MD Anderson on iTunes U.

Note: You must have iTunes software (a free download from Apple) installed to launch this link. (Page will open in a new browser window. MD Anderson does not endorse external sites.)

John P. McGovern Award for Excellence in Biomedical Communication

John P. McGovern Award for Excellence in Biomedical Communication


© 2014 The University of Texas MD Anderson Cancer Center