Plan-Do-Check-Act
Plan-Do-Check-Act (PDCA) Overview
- PDCA way of conducting improvement projects (doc)
- PDCA All in One tool (ppt) - Save, then open in normal view for instructions
- Facilitator Workbook: Facilitating the Team (doc)
- Manager/Team Lead Meeting One (doc)
- PDCA Self Coaching (doc)
- PDCA Problem Solving Questions (doc)
- PDCA Checklist (doc)
Aim Statement
What Are You Aiming For? (5:45)
Aim Statement Examples (4:26)
- Aim Statements (ppt)
- Aim Statement (doc)
- Aim Statement Filter (doc)
- Aim Statement Questions (doc)
- SMART Worksheet (doc) - Use this to craft your Aim Statement
- SMART Checklist (doc) - Check-off list to test the Aim Statement
Cause Analysis
Cause and Effect Analysis (6:39)
Special vs. Common Cause (6:02)
- Statistical Process Control (ppt)
- Cause and Effect Diagram: P9 Employee Recognition Root Cause Analysis (doc)
- Fishbone Diagram Template (xls)
- Flow Chart Template (xls)
Measurement (Pre- & Post-)
- Baseline Measures (doc)
- Conducting Before and After Measurement (doc)
- Evaluate Your Metric (doc)
- Variation Guide (doc)
- Control Chart Template (xls)
- New Fun Units of Measure (doc)
Solution Development
- Solution Development (doc)
Expert Interview (7:09)
It's Time for Solutions! Part 1 (6:15)
It's Time for Solutions! Part 2 (9:40)
- Presentation: It's Time for Solutions! (ppt)
- Top 10 Don'ts About Solutions (doc)
- So-WhatWhyHow Tool (doc)
- Flow Chart Template (xls)
- Force Field Analysis: Learning Lesson I (ppt)
- 'PIN-NIP' Card (doc)
Implementation Planning
- Implementation Planning (doc)
Pitfalls of Implementation Planning (5:53)
- Implementation Pitfalls (ppt)
- Implementation Pitfalls (doc)
Transition Planning (8:21)
- Transition Plan Considerations (doc)
- Implementation Plan (xls)
- Force Field Analysis: Learning Lesson I (ppt)
- Preparing for Change (doc)
Implementation
Implementation Cautions (6:10)
- Top 10 Killers of Implementation (doc)
- 10 Implementation Forgets (doc)
- Implementation Mentality (doc)
- Implementation Checklist (doc)
- Ways to Gain Staff Buy-in (doc)
- Engineering Organizational Change (xls)
Sustain the Gains
Measure and Maintain (7:20)
- Measure and Maintain (ppt)
- Control Chart Template (xls)
- X-Bar Chart (xls)
- 10 Implementation Forgets (doc)
Group Process
Facilitating Your Team (2:23)
Facilitating Meetings (6:41)
- Facilitating Group Process (ppt)
- Facilitating Group Process (doc)
- Top 10 Facilitation Roles (doc)
- Top 10 Facilitator Traps (doc)
- Process for Successful Team Meetings (doc)
- Monitoring Team Health (doc)
- Meeting Minutes Template (doc)
- Developing Effective Ground Rules (doc)
- Top 10 Tips Running a Successful Team Meeting (doc)
- Top 10 Signs of a High Performing Team (doc)
- Attributes of Effective Teams (doc)
- Better Safe than Sorry (doc)
- Supporting Your Team (doc)
Ice Breakers
Overview of Ice Breakers (4:26)
- Icebreakers (ppt)
Team-building Ice Breakers (2:42)
- Team-building Ice Breakers (ppt)
- Change Candy (doc)
- Cartoon Qualities (doc)
- Harnessing Conflict (doc)
- 'What If-Up' (doc)
- Beanie Meeting Tools (doc)
- Facilitating Fun: A New Icebreaker and Energizer Toolbox (doc)
- Lessons from 'the Hoop' (doc)
- Sharing Passport (doc)