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CS&E News - Spring 2011

Spring 2011

Victoria Jordan Named Chancellor’s Health Fellow

Clinical Safety and Effectiveness faculty member Victoria Jordan, Ph.D. has been named as the Chancellor’s Health Fellow for Systems Engineering by Ken Shine, M.D., vice chancellor for Health Affairs of the University of Texas System.

Jordan, director of Quality Engineering and Clinical Operations Informatics, will work with others in the UT System to coordinate the use of Industrial and Systems Engineering tools to further advance clinical efficiency and patient safety.

Systems engineering refers to projects that can, for example:

  • Determine the optimum number of people and equipment for an area using mathematical simulation.
  • Identify and eliminate non-value-added steps in a given area.
  • Improve methods for scheduling for surgeries.
  • Determine the best facility layout to reduce the walking time for patients and staff in an outpatient clinic.

“It’s a fairly new concept in health care,” Jordan says. “But, it’s being promoted by leaders, such as Dr. Shine, who understand that greater efficiency means higher quality and lower costs.”

Jordan will oversee the formation of a UT Systems Engineering Steering Committee. And, she has some big tasks for the committee to tackle:

  • Develop a white paper to explain the relationship between systems thinking, industrial and systems engineering, and information systems, as well as the current state of the use of Systems Engineering and opportunities in health care.
  • Educate academic, business and clinical leaders on the role of systems engineering in health care.
  • Explore the possibility of a related internship program among UT health institutions.
  • Initiate an annual conference, similar to the Clinical Safety and Effectiveness conference, to share success stories.

Jordan received her doctoral degree from Auburn University in Industrial and Systems Engineering, with an emphasis in applied statistics. She has master’s degrees in Industrial Engineering and in Business Administration, and has nearly 30 years of experience providing management and statistical consulting in manufacturing, service and heath care organizations, as well as experience teaching Industrial Engineering and Statistics in several universities.

Behal Keynote Speaker for Celebrating Improvement

Patient Safety researcher Raj Behal, M.D., M.B.A., of Rush University Medical Center in Chicago will be the keynote speaker for Celebrating Improvement at MD Anderson Oct. 4.
Behal has published work on quality measures as well as patient safety and inpatient mortality.

Behal is assistant professor for Health Systems Management at Rush.  He also serves as the Senior Patient Safety Officer for the organization.

Celebrating Improvement is scheduled for 1:00-3:30 p.m. in Hickey Auditorium (R11.1400) and the Anderson Conference Center (R11.1100).

Agenda Announced for San Antonio Conference

Maureen Bisognano of the Institute for Healthcare Improvement and David W. Bates, M.D., M.Sc., of Clinical and Quality Analysis Information Systems at Partners HealthCare System, Inc. will be the opening day keynote speakers for third University of Texas System CS&E Conference Oct. 27-28 in San Antonio.

The conference theme is “Building the Bridge: Excellence through Innovation, Education and Financial Stewardship.” The meeting will be held at San Antonio’s Grand Hyatt Hotel.

The keynote speaker for the Oct. 28 session will be David Nash, M.D., M.B.A., of the Jefferson School of Population Health at Thomas Jefferson University.

Prior to the meeting on Oct. 26, attendees can participate in optional sessions on Crew Resource Management, return on investment for projects and a discussion of quality improvement vs. research.
The full agenda and other information is available see Building the Bridge Conference.

New Resource on Publishing Quality Articles

The Quality College of MD Anderson’s Office of Performance Improvement announces the new Publications Resources page that will give you tips on publishing about quality and help you find a journal to publish an article about your improvement project.


© 2014 The University of Texas MD Anderson Cancer Center