About Us
Our Mission, Vision and Values
Our Mission
The M. D. Anderson Ombuds Office provides a confidential, impartial, independent and informal process to facilitate fair and equitable resolutions to workplace concerns that arise at the M. D. Anderson Cancer Center.
The Ombuds Office takes into consideration the interests of all individuals and the interests of the institution in a given situation.
The Ombuds Office serves all members of the M. D. Anderson workforce, including trainees and fellows, by responding promptly and fairly to concerns, complaints or disputes arising from or affecting their work environment, and by providing a safe place to discuss these issues without fear of retaliation.
Our Vision
To be a catalyst for civility and collaboration, to enhance M. D. Anderson’s creativity and effectiveness.
Our Values
The values of the Ombuds Office reflect the Institution’s core value of caring, discovery and integrity.
In a spirit of caring, we foster a culture of dialogue and civility.
In a spirit of discovery, we search for the creative, generative core in conflict.
In a spirit of integrity, we hold ourselves, and those who use our services, accountable for practicing M. D. Anderson’s core values.
We strive to be worthy of the trust you place in us.

